Five Guys

4.1
622 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 768 Ikea Court in West Sacramento is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
768 Ikea Court, West Sacramento, CA
95605, United States

Hours

Reviews

4.1
622 reviews
5 stars
330
4 stars
160
3 stars
63
2 stars
29
1 star
40

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers for being delicious and fresh, but there were complaints about inconsistent quality, such as soggy fries and overcooked burgers.

Pricing

Many customers found the prices to be excessively high for fast food, with several comments suggesting that the cost does not match the quality of the food.

Service Speed

Service speed was frequently criticized, with numerous reviews mentioning long wait times for orders, even when the restaurant was not busy.

Customer Service

While some staff were noted for being friendly and welcoming, there were several reports of rude or inattentive service, leading to a mixed overall impression.

Cleanliness

Several reviews pointed out issues with cleanliness, particularly in the dining area and bathrooms, which detracted from the overall experience.
  • DK
    Dan Kirk
    3 days ago
    5.0
    Staff are friendly and welcoming.
  • RL
    Rick Loddis
    3 days ago
    5.0
    Very solid place. Good fries, really good milkshakes and outstanding burgers. Love the place but prices are a bit high. Was about $25 a person. The manager was giving out free fountain drinks and because of her kindness I will definitely be coming back.
  • MC
    Marie Cole
    Nov 7, 2025
    2.0
    Food is good and what you expect but the atmosphere and environment is way too loud and noisy. The employee is yelling and screaming in the back and it’s making it hard to hear the cashier trying to take your order not to mention. It’s just a chaotic in unpleasant environment.
  • JM
    Jimmy Marquez
    Oct 29, 2025
    1.0
    Asked for single gave me a double and changed me more also called to ask why the just hung up on me what customer service never again also called corporate office so Rude
  • SA
    Shahid Abid
    Sep 28, 2025
    3.0
    I first had them in Saudia Arabia (halal) and fell in love with the fresh juicy burgers. Now in the US I come here for their fries. I really wish they had a halal restaurant.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.