Chipotle Mexican Grill

3.9
647 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle West Sacramento is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
775 Ikea Ct, West Sacramento, CA
95605, United States

Hours

Reviews

3.9
647 reviews
5 stars
311
4 stars
133
3 stars
83
2 stars
35
1 star
85

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including cold meals, small portions, and unsatisfactory flavors.

Customer Service

Many reviews highlighted poor customer service, including rude staff, unprofessional behavior, and issues with order accuracy.

Cleanliness

Several customers noted that the restaurant was often dirty, with unclean tables and food preparation areas.

Operational Issues

Customers experienced problems with the restaurant's hours, including opening late and closing early, as well as delays in fulfilling online orders.
  • MB
    Matt Bockman
    Jan 5, 2026
    2.0
    I ate in at chipotle. They print the bathroom code on the receipt, which seems like a great way to give restroom access to customers only. The only problem is that this is now the second chipotle where the bathroom code on the receipt is incorrect, so I have to go bother an employee to get the correct bathroom code. In this particular chipotle case, they wouldn’t even tell me the code, instead they key it in. That means I have to bother them twice just to wash my hands. I get why they do this, but it’s a very bad customer experience.
  • SC
    shanell cooper
    Dec 19, 2025
    2.0
    They are very Sloppy with your burrito. They don't know how to make a burrito
  • CC
    Christopher Chronister
    Nov 18, 2025
    1.0
    Corporate greed ruins what was an affordable meal not only are they lowering the portions they messed with soda sizes
  • MT
    Marie Taylor
    Nov 5, 2025
    2.0
    Portions are small, always forgetting to add something and food was cold. Complained on app but they don't care.
  • KO
    Kaiden OC
    Oct 30, 2025
    1.0
    The door says they open at 10:45 so I enter and they yell at me that they're not open yet and don't serve me despite them apparently actually being open, I don't really understand why lol Please just get your listed hours and employees on the same page

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in West Sacramento?

Chipotle Mexican Grill in West Sacramento is open daily from 10:45 AM to 10:00 PM.

Where is Chipotle Mexican Grill located in West Sacramento?

It is located at 775 Ikea Ct, West Sacramento, CA 95605, US in the Yolo sublocality.