Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, particularly from certain staff members, including rude behavior and mistakes with orders.
Order Accuracy
Many reviews highlighted issues with missing items and incorrect orders, suggesting a lack of attention to detail.
Cleanliness
Several customers noted that the restaurant was not clean, with dirty tables and restrooms being a common complaint.
Food Quality
While some customers enjoyed the food, there were multiple reports of cold or poorly prepared items, impacting overall satisfaction.
Parking and Space
The location was criticized for having limited parking and being too small, which contributed to a crowded and uncomfortable dining experience.
KK
Kevin Kauffman
1 day ago
5.0
Martin is great at cashier.
Has typical menu items.
Use App McDonald has good one as get points for free food and discounts.
EL
Erika Lopez
3 days ago
1.0
Bad service I drive thru in the morning i always get my coffee because its close to my job the older manager doesn't eye contact when she's giving me my order and dining in take for ever to get my food
KD
Khuong Do
Nov 14, 2025
5.0
Top notch service, food quality and lowest price of any nearby McDonald's restaurant.
E7
eeyore 7485
Oct 21, 2025
1.0
Update: The manager that is a hispanic older lady with glasses is the one with attitude and poor service (seems like others also say it's the one with glasses). There is a black lady who was really on top of things and she was great. I am still not changing the rating because the first manager was SO horrible, and rude. Thank you for the link, will put in a formal complaint.
Terrible service from the Manager
DG
Dani Gordon
Oct 20, 2025
5.0
McDonald’s continues to be a reliable go-to for a quick, tasty meal. The service was fast and friendly, and my order was hot, fresh, and exactly right. The fries were perfectly crispy, and the Big Mac was just as satisfying as ever. Whether you're on the road or just need a quick bite, McDonald’s delivers every time. Clean location, easy ordering (love the mobile app), and great value. Can’t go wrong with a classic!
What are the operating hours of McDonald's at 11920 Wilshire Blvd?
McDonald's at 11920 Wilshire Blvd is open 24 hours every day of the week.
Is the drive-through at this McDonald's location open 24 hours?
The drive-through operates 24 hours on most days; on Wednesday and Thursday, it operates from 4:00 AM to 3:00 AM the next day.
Can I order delivery from this McDonald's?
Yes, delivery is available 24/7 through McDonald's website or via the McDonald's app, including same-day and no-contact delivery options.
What payment methods are accepted at the McDonald's on Wilshire Blvd?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location offer WiFi and mobile ordering?
Yes, the location provides WiFi and supports mobile ordering, mobile offers, and McDelivery services.
Where can I find the McDonald's full menu online?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Can I earn rewards at this McDonald's location?
Yes, through MyMcDonald's Rewards, customers can earn points for free food; learn more at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What nearby dining options are available around McDonald's Wilshire Blvd?
Nearby dining includes Belle Vie Food & Wine (French restaurant), Upper Crust Pizzeria, and Doner Corner (Mediterranean/Turkish). Customers can enjoy diverse cuisines before or after visiting McDonald's.
Are there nearby retail stores or fitness centers near McDonald's for visitors?
Yes, Ross Dress for Less offers clothing shopping close by, and California Home Fitness as well as Ultimate Performance Los Angeles provide gym facilities nearby.
How can nearby places enhance my visit to McDonald's on Wilshire Blvd?
You can combine your visit with nearby spots like The Block Brentwood for boxing classes, or enjoy a meal at other local restaurants such as Fatburger or California Pita & Grill. This makes for a convenient and enjoyable outing.