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Grocery StoreE-commerce ServiceGrocery Delivery ServiceButcher ShopOrganic Food StoreProduce MarketSupermarketBakeryDeliFlorist
Looking for a grocery store near you? Visit your local Pavilions located at 8969 Santa Monica Blvd, West Hollywood, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Pavilions pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Pavilions deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Pavilions near you today!
Pavilions is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Pavilions app for Pavilions for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (310) 595-1730. Stop by and see why our service, convenience, and fresh offerings will make Pavilions your favorite local supermarket!
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
2,029 reviews
5 stars
1,375
4 stars
398
3 stars
126
2 stars
40
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with staff; some customers reported rude or unhelpful interactions, while others praised friendly and attentive service.
Pricing
Many customers found prices to be high, especially for produce, leading to dissatisfaction with perceived value.
Store Cleanliness
The store is generally reported as clean and well-stocked, contributing positively to the shopping experience.
Product Quality
Quality of fresh produce and meats received mixed reviews; some customers praised freshness while others reported issues with tasteless or spoiled items.
Deli and Bakery
The deli and bakery sections received both praise for quality and freshness, but also criticism for slow service and occasional rudeness.
- OLOwen Lippert1 day ago5.0World's best Pot pies. $5 Fridays is too long to wait for these beauties. Sunday is my pot pie day too
- MDManny DelgadoNov 13, 20251.0Never order flowers from the pavilions!!!!!!! 11/13 is my wife’s and I anniversary so I put in a order last week through DoorDash to be delivered @12:00 on 11/13 and pavilions canceled my order last min @11:28.
- TKTobi KunOct 30, 20251.0Don’t place an app delivery order from this location. Though the order was marked delivered, I never actually received my items. I was informed that I will receive a refund decision in 1-2 days, but was not updated for several days. When I contacted cs, the store associate informed me that they did everything they could have done, and I should put a door code on the special delivery request from now on. Little did he know, I actually did, and that is why I never encountered an issue of missing package until now. Regardless, I didn’t see the point of arguing much, but it was still disappointing to see them not care much about it.
- JDJaclyn DOct 24, 20251.0I used to shop here quite often, including online orders, but will be canceling my subscription. I went in to grab lunch for work was walking around a bit because I checked the Pokémon machine to see if it would restock a couple times. Went through self check out and paid for everything. Then was cornered outside by one of the sushi chefs accusing me of not paying for my sushi she asked me where my sushi was… I’d already put it in my purse. With my receipt. I showed it to her. It was very disrespectful the way she accuse me of stealing it. Not the way you should be treating customers
- DBDavid-Henry BennettOct 20, 20252.0The Store is clean, They have decent products, Feels like a regular grocery store, just extremely overpriced and many of the workers act like they don’t want to be there. I get it. It’s worked awful. Nobody really wants to work. Understood. But they also treat some of the people like they don’t wanna be there we can see it. There is a lack of customer service at This location. And I feel like that’s some discrimination that happens here. Of course, in California, you gotta be weary of the homeless something like that but still don’t disrespect people. Sometimes I look really breath cause I’m sick. I have injuries and I walk in the store to get some things. I don’t like being followed around the store because I’m having a rough day. I don’t like being watched like a hawk at the checkout when I’m just trying to pay. More clarity on that I don’t like someone standing right next to me, eyeing me, and I am pulling out my card to pay. Is it because I’m black I don’t know or did I look homeless? I don’t know but I feel Like that should not happen even if you are being weary. I think that the managers, supervisors, floor worker, And basically everyone who works here needs a course and customer service. Pacifically I’d rather go to Ralph’s where they are nice and personable and better priced for the exact same things. The upside is it was closer to where I am at.
Frequently Asked Questions About Pavilions
Does Pavilions accept SNAP EBT?
Yes, Pavilions accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Pavilions is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Pavilions near me accept Apple Pay?
Yes, Pavilions accepts Apple Pay and many other convenient payment methods!
Does Pavilions near me have a pharmacy?
Yes, Pavilions located at 8969 Santa Monica Blvd, West Hollywood, CA has a pharmacy.
How do you use Pavilions Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Pavilions for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Pavilions located at 8969 Santa Monica Blvd, West Hollywood, CA hiring?
Pavilions is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Pavilions now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Does Pavilions accept SNAP EBT payments?
Yes, Pavilions accepts SNAP EBT for eligible grocery purchases including online orders for delivery and Drive Up & Go™ pickup.
What payment methods are accepted at Pavilions?
Pavilions accepts multiple payment options including American Express, Apple Pay, Android Pay, Cash, Check, Diners Club, Discover, Mastercard, Samsung Pay, Travelers Check, and Visa.
Does the Pavilions store at 8969 Santa Monica Blvd have a pharmacy?
Yes, the Pavilions at 8969 Santa Monica Blvd, West Hollywood, CA has an in-store pharmacy.
What are the operating hours for Pavilions in West Hollywood?
Pavilions is open daily from 6:00 AM to midnight. Holiday hours may vary, for example, on December 25th it closes at 3:00 PM.
Is a COVID-19 vaccine appointment required at Pavilions?
Yes, a COVID-19 vaccine appointment is required and you can check eligibility and schedule one on their website www.pavilions.com/covid-19.
What grocery pickup and delivery services does Pavilions offer?
Pavilions offers in-store pickup, curbside pickup, delivery, same day delivery, and no-contact delivery options for customer convenience.
Can I order groceries as a gift from Pavilions?
Yes, Pavilions offers a grocery gifting option where you can send groceries to others by selecting the gift option at checkout and entering recipient details.
Are there nearby food or entertainment places around Pavilions?
Nearby Pavilions you can find Insomnia Cookies for desserts, Uchi West Hollywood for sushi and Japanese cuisine, and The Palm for American dining, ideal for a meal before or after shopping.
How can nearby services like Western Union and Coinme at Pavilions benefit me?
Pavilions offers Western Union money transfer and Coinme cryptocurrency services onsite, making it convenient to handle your financial needs while grocery shopping.
What fitness and wellness options are near Pavilions?
Close to Pavilions are fitness studios like OPVS gym, Jenny Tate Pilates, and solidcore Pilates studio, great for a workout before or after your shopping trip.