Pizza Quality
Customers generally praised the pizza for its authentic New York style and large portions, though some reported inconsistencies in quality and preparation.
Service Issues
Several reviews highlighted poor customer service experiences, including rude staff and incorrect orders, which detracted from the overall experience.
Pricing Concerns
Many customers expressed dissatisfaction with the high prices, feeling that the quality did not justify the cost, especially for certain items.
Atmosphere and Location
The atmosphere was described as casual and friendly, with some locations offering convenient parking, though cleanliness and hygiene were noted as concerns.
Delivery Problems
Multiple customers reported issues with delivery, including cold pizzas and late arrivals, indicating a need for improvement in this area.