Looking for a grocery store near you? Visit your local Pavilions located at 6534 Platt Ave, West Hills, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Pavilions deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Pavilions near you today!
Pavilions is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Pavilions app for Pavilions for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (818) 999-5939. Stop by and see why our service, convenience, and fresh offerings will make Pavilions your favorite local supermarket!
There are mixed reviews on customer service, with some employees being described as friendly and helpful, while others have been reported as rude and unprofessional.
Product Quality
Customers have expressed concerns about the quality of products, particularly with expired or spoiled items being sold, despite being before the expiration date.
Cleanliness and Organization
The store is generally noted for being clean and well-organized, contributing positively to the shopping experience.
Bakery Praise
The bakery receives consistent praise for its cakes and baked goods, although there are some complaints about inconsistency in quality.
Pricing Concerns
Many customers find the prices to be on the higher side, although some mention good deals available through apps and promotions.
ES
Elyse Struckman
Jan 1, 2026
5.0
They have the most amazing cakes!! Everyone who works here is especially friendly.
CC
craig colby
Dec 25, 2025
5.0
Very clean grocery store.
KB
Kaitlin Brodie
Dec 23, 2025
4.0
Love this store. Great staff good people good parking
MG
Mariciana G
Nov 29, 2025
1.0
Used to be my favorite grocery store, but whatever lottery machines are next to the Starbucks ruined it! 3-4 grown large men stand next to the exit and cause a safety hazard, my elderly grandmother almost tripped and fell! We tried telling customer service, who said they would no longer tolerate loitering. So imagine my surprised when I went to get my groceries this afternoon to still find all there with management standing next to them hanging. What used to be a family friendly store has now turned into an adult hang out spot. I will be getting my groceries elsewhere
IF
Ian F
Nov 23, 2025
4.0
This Pavilions is pretty large, it has an extensive alcohol section, and a really nice bakery that specializes in a variety of cakes. From time to time they have good specials like buy two 12-packs of Coke and get three free. This one has a Starbucks and they also have a Pokémon vending machine. Finally, they have a pretty good specialty cheese section, so if you’re looking for a specific type of international cheese, there’s a good chance they carry it. I didn’t see Obatzda cheese, but I haven’t found that anywhere anyway.
Yes, Pavilions accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Pavilions is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Pavilions near me accept Apple Pay?
Yes, Pavilions accepts Apple Pay and many other convenient payment methods!
How do you use Pavilions Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Pavilions for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Pavilions located at 6534 Platt Ave, West Hills, CA hiring?
Pavilions is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Pavilions now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Does Pavilions accept SNAP EBT for grocery purchases?
Yes, Pavilions accepts SNAP EBT for eligible grocery purchases including grocery delivery and Drive Up & Go™ pickup orders. Just select SNAP EBT as your payment method at checkout.
What payment methods are accepted at Pavilions?
Pavilions accepts multiple payment options including Apple Pay, Android Pay, American Express, Visa, Mastercard, Discover, cash, check, and more.
How can I use my Pavilions Points?
Sign in to the Pavilions app, select Pavilions for U™, then redeem your points at the fuel pump or checkout by entering your phone number or swiping your Loyalty Card. Points are eligible up to limits per transaction.
Is the Pavilions at 6534 Platt Ave, West Hills, CA hiring?
Yes, Pavilions is hiring and welcomes applications for building inclusive teams coast to coast. Visit the store or check their website to learn more.
Can I send groceries from Pavilions as a gift to someone else?
Yes, Pavilions offers a grocery gifting option where you can send groceries as a gift by selecting "Make this order a gift" at checkout and entering the recipient's details.
What are the store hours for Pavilions at 6534 Platt Ave?
Pavilions is open daily from 5:00 AM to 11:00 PM, with special holiday hours on certain dates such as Thanksgiving and Christmas. For example, on December 25th, the store is open from 6:00 AM to 3:00 PM.
What types of pickup and delivery services does Pavilions offer?
Pavilions offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options for your convenience.
What nearby places can I visit before or after shopping at Pavilions?
Nearby you can visit Starbucks for a coffee break, use the U.S. Bank ATM or Western Union services for your financial needs, or rent movies at Redbox. These convenient options enhance your overall visit to the area.
Where can I get financial and currency exchange services near Pavilions?
Near Pavilions, you can access financial services such as Coinme for currency exchange and Bitcoin purchases, Western Union for money transfers, and multiple U.S. Bank branches and ATMs.
Are there any nearby services for locksmith or fitness enthusiasts near Pavilions?
Yes, KeyMe Locksmiths provides key and locksmith services nearby, and Club Pilates offers Pilates classes and gym facilities close to Pavilions, ideal for customers looking for these services before or after shopping.