Pavilions

4.3
697 reviews

About

Grocery StoreE-commerce ServiceGrocery Delivery ServiceButcher ShopOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristPavilions
Looking for a grocery store near you? Visit your local Pavilions located at 6534 Platt Ave, West Hills, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Pavilions deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Pavilions near you today! Pavilions is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Pavilions app for Pavilions for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (818) 999-5939. Stop by and see why our service, convenience, and fresh offerings will make Pavilions your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Pavilions
6534 Platt Ave, West Hills, CA
91307, United States

Hours

Reviews

4.3
697 reviews
5 stars
420
4 stars
158
3 stars
54
2 stars
15
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

There are mixed reviews on customer service, with some employees being described as friendly and helpful, while others have been reported as rude and unprofessional.

Product Quality

Customers have expressed concerns about the quality of products, particularly with expired or spoiled items being sold, despite being before the expiration date.

Cleanliness and Organization

The store is generally noted for being clean and well-organized, contributing positively to the shopping experience.

Bakery Praise

The bakery receives consistent praise for its cakes and baked goods, although there are some complaints about inconsistency in quality.

Pricing Concerns

Many customers find the prices to be on the higher side, although some mention good deals available through apps and promotions.
  • ES
    Elyse Struckman
    Jan 1, 2026
    5.0
    They have the most amazing cakes!! Everyone who works here is especially friendly.
  • CC
    craig colby
    Dec 25, 2025
    5.0
    Very clean grocery store.
  • KB
    Kaitlin Brodie
    Dec 23, 2025
    4.0
    Love this store. Great staff good people good parking
  • MG
    Mariciana G
    Nov 29, 2025
    1.0
    Used to be my favorite grocery store, but whatever lottery machines are next to the Starbucks ruined it! 3-4 grown large men stand next to the exit and cause a safety hazard, my elderly grandmother almost tripped and fell! We tried telling customer service, who said they would no longer tolerate loitering. So imagine my surprised when I went to get my groceries this afternoon to still find all there with management standing next to them hanging. What used to be a family friendly store has now turned into an adult hang out spot. I will be getting my groceries elsewhere
  • IF
    Ian F
    Nov 23, 2025
    4.0
    This Pavilions is pretty large, it has an extensive alcohol section, and a really nice bakery that specializes in a variety of cakes. From time to time they have good specials like buy two 12-packs of Coke and get three free. This one has a Starbucks and they also have a Pokémon vending machine. Finally, they have a pretty good specialty cheese section, so if you’re looking for a specific type of international cheese, there’s a good chance they carry it. I didn’t see Obatzda cheese, but I haven’t found that anywhere anyway.

Frequently Asked Questions About Pavilions

Does Pavilions accept SNAP EBT?

Yes, Pavilions accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Pavilions is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Pavilions near me accept Apple Pay?

Yes, Pavilions accepts Apple Pay and many other convenient payment methods!