Pavilions

4.3
688 reviews

About

Grocery StoreE-commerce ServiceGrocery Delivery ServiceButcher ShopOrganic Food StoreProduce MarketSupermarketBakeryDeliFlorist
Looking for a grocery store near you? Visit your local Pavilions located at 6534 Platt Ave, West Hills, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Pavilions deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Pavilions near you today! Pavilions is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Pavilions app for Pavilions for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (818) 999-5939. Stop by and see why our service, convenience, and fresh offerings will make Pavilions your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Pavilions
6534 Platt Ave, West Hills, CA
91307, United States

Hours

Reviews

4.3
688 reviews
5 stars
415
4 stars
156
3 stars
54
2 stars
15
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service experiences, particularly with specific employees who were rude or dismissive.

Product Quality

Several customers reported issues with the freshness and quality of products, including spoiled items and expired goods.

Store Cleanliness

The store is frequently described as clean and well-organized, contributing positively to the shopping experience.

Pricing

Customers noted that while the store offers good deals through apps and promotions, regular prices are considered high.

Bakery Quality

The bakery received mixed reviews; while some praised the selection and quality, others reported inconsistencies in product freshness.
  • IF
    Ian F
    1 day ago
    4.0
    This Pavilions is pretty large, it has an extensive alcohol section, and a really nice bakery that specializes in a variety of cakes. From time to time they have good specials like buy two 12-packs of Coke and get three free. This one has a Starbucks and they also have a Pokémon vending machine. Finally, they have a pretty good specialty cheese section, so if you’re looking for a specific type of international cheese, there’s a good chance they carry it. I didn’t see Obatzda cheese, but I haven’t found that anywhere anyway.
  • DD
    DVG
    1 day ago
    5.0
    Nice store , and it’s not just grocery’s you can get lots of house hold items like trash bags and laundry stuff and well kept building
  • TA
    Taufique Ahmad
    Nov 15, 2025
    4.0
    Bakery is very nice
  • GG
    Gerad Gonzalez
    Oct 21, 2025
    1.0
    On October 20th around 5 o’clock I went to the checkstand and started to put my groceries down on the belt. When a checker by the name of Stacy told me that I should put one of these down referring to one of the dividers that separate each person’s groceries. Stacy told me that’s it’s common sense. So they I told her excuse me. So then she started to argue with me. I have never experienced such bad customer service. She has no business being in customer service. I told the manager but she was so busy I can tell she didn’t care. Shame because that’s a nice store
  • SS
    Stepan
    Oct 7, 2025
    5.0
    Отличный супермаркет! Впервые посетили его. Уровень пожалуй как Whole Foods, если не дороже. Все гламурно и красиво. Огромный выбор сыров, огромный выбор вин. Купили манго по 3& за штуку, два хорошие, а один так себе (причём внешне одинаковые? Странно. В общем, если средства позволяют, то закупаться в нём можно)

Frequently Asked Questions About Pavilions

Does Pavilions accept SNAP EBT?

Yes, Pavilions accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Pavilions is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Pavilions near me accept Apple Pay?

Yes, Pavilions accepts Apple Pay and many other convenient payment methods!