Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
710 reviews
5 stars
329
4 stars
151
3 stars
101
2 stars
44
1 star
85
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences are mixed, with some praising friendly staff while others report rudeness and inattentiveness.
Food Quality
Food quality is inconsistent, with complaints about cold or undercooked items, while some customers enjoyed fresh and tasty meals.
Order Accuracy
Many customers reported issues with incorrect or incomplete orders, leading to frustration and disappointment.
Cleanliness
The cleanliness of the restaurant varies, with some noting clean premises while others found tables dirty.
Pricing
Customers expressed dissatisfaction with rising prices and perceived value, feeling that portion sizes have decreased.
- JRJorge Rafael Ruiz Romo4 days ago5.0Excellent 👍 thanks soo much appreciated you helped Blessed 🙏❤️
- YNYigal NagarNov 12, 20251.0Never again in this location!!! Order the food in the store and had to wait over 40 minutes!! They chose to service the drive through while in store customer waited since the in store customers paid in advance. Do Not go to this location!
- PPPeacewalker267Nov 8, 20251.0Slow service
- FHFred HAug 12, 20253.0Typical fast food place
- ASArshi ShakeriJun 11, 20251.0Next time, don’t ask me to go up and park on “drivethru 1” for the food to “come to me shortly”, just for me to sit there for 10 minutes, and then come in and check to see what’s going on, just to be told “oh yea it looks like your order was skipped, can I get you anything else?” People have to get to work and other places. I was using my birthday offer and it got wasted because you guys simply forgot about the order. I understand that accidents happen, just don’t do it again to anyone else.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 6433 Platt Ave, West Hills?
Delivery is available every day from 4:30 AM to midnight, with extended hours until 1:00 AM on Friday and Saturday.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, drive-thru service is available daily from 4:30 AM to midnight, extended until 1:00 AM on Fridays and Saturdays.
What types of payment are accepted at McDonald's on Platt Ave?
Payments accepted include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order food for curbside pickup or no-contact delivery at this McDonald's location?
Yes, this location offers curbside pickup, delivery including same-day and no-contact options.
How can I place an order online for delivery or pickup from this McDonald's?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What are the regular in-store hours for this McDonald's?
The restaurant is open every day from 4:30 AM to 11:00 PM.
What is the address and contact number of this McDonald's?
The address is 6433 Platt Ave, West Hills, CA 91307, United States. The phone number is +1 818-883-2301.
What nearby restaurants could I visit before or after dining at McDonald's on Platt Ave?
Nearby restaurants include Thai Fusion Bistro, Subway, El Pollo Loco, Wendy's, Pizza Hut, and Domino's Pizza, offering a variety of cuisines.
Are there any convenient nearby coffee shops if I want a drink with my meal?
Yes, The Coffee Bean & Tea Leaf is close by, a great spot for coffee and tea.
What nearby services or shops might be useful when visiting McDonald's at West Hills?
Nearby services include Oh Gossip Nails & Spa for beauty treatments, Platt Cleaners for dry cleaning, and Chase Bank for banking needs.