Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers praised the cleanliness of the kitchen and dining area, although some reported issues with flies and dirty tables.
Customer Service
Feedback on customer service was mixed; while some praised friendly staff, others reported poor service and unfriendly attitudes.
Food Quality
Opinions on food quality varied significantly, with some customers enjoying the freshness and taste, while others complained about stale or poorly prepared items.
Drive-Thru Experience
The drive-thru service received mixed reviews, with some customers noting fast service while others experienced long wait times and order inaccuracies.
Pricing
Several customers expressed concerns about rising prices, feeling that the value for money has decreased.
RH
Rosa Haro
Dec 8, 2025
4.0
My kids love Wendy's we always do drive thru .
PP
Pete Puebla
Nov 11, 2025
5.0
Kitchen was clean! Kitchen was clean! Kitchen was clean! I went in here for a Veterans Day breakfast and noticed a spotless kitchen. It's so wonderful to know I'm getting food that takes pride in cleanliness. The brushed steel didn't have signs of grease buildup or dust or grime. Kudos to this Wendy's for keeping a sparkling kitchen. When they take pride in a clean kitchen, you know they'll take pride in the food!
CG
caprice gonzales
Oct 30, 2025
4.0
Went for the Frostys.. not very good.
AW
Aiir Wiick
Oct 2, 2025
1.0
Terrible service. Very clean location though
EB
Erika Brjs.
Sep 24, 2025
4.0
That locations is clean and quite, my daughter's like that food and likes the locations is because is higth..
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at this Wendy's location in West Covina?
The drive-thru is open from 6:30 AM to 2:00 AM every day of the week.
Is this Wendy's in West Covina currently open?
Yes, the West Covina 116 Wendy's location is open and committed to serving quality food every day.
Does this Wendy's offer delivery and how can I order?
Yes, delivery is available. You can order via the Wendy's app or at order.wendys.com by entering your delivery address.
Can I dine in at this Wendy's or is it only drive-thru?
You can dine in, use the drive-thru, order takeout, or get delivery where available at this location.
Does this Wendy's restaurant serve breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides through the app or website.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
How can I provide feedback or contact the West Covina Wendy's location?
You can contact them at (626) 964-4740, use the Wendy's Contact page, Customer Care live chat, or fill out their satisfaction survey online.
What nearby restaurants can I visit before or after dining at Wendy's?
Nearby eateries include El Pollo Loco for Mexican food, Starbucks for coffee, Round Table Pizza for Italian, Panda Express for Chinese, and Wingstop for chicken wings.
Are there convenient services near Wendy's for customers, like shopping or banking?
Yes, customers can access nearby services such as Wells Fargo ATM, Home Depot for home improvement, PetSmart for pet needs, and a local Verizon Authorized Retailer for mobile phones.
What entertainment or health services are close to this Wendy's location?
Nearby, you can enjoy Laser Land arcade for fun and The Joint Chiropractic for health services.