Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences vary widely, with some praising friendly staff while others report rude or inattentive service.
Food Quality
Food quality is inconsistent; some customers enjoy fresh and tasty meals, while others complain about stale or poorly prepared items.
Cleanliness
The cleanliness of the restaurant is a concern, with reports of dirty tables, bathrooms, and flies present.
Pricing
Many customers feel that prices are too high for the quality of food offered, with some noting that prices have increased significantly.
Order Accuracy
There are frequent complaints about missing items in orders and incorrect food being served.
PP
Pete Puebla
Nov 11, 2025
5.0
Kitchen was clean! Kitchen was clean! Kitchen was clean! I went in here for a Veterans Day breakfast and noticed a spotless kitchen. It's so wonderful to know I'm getting food that takes pride in cleanliness. The brushed steel didn't have signs of grease buildup or dust or grime. Kudos to this Wendy's for keeping a sparkling kitchen. When they take pride in a clean kitchen, you know they'll take pride in the food!
CG
caprice gonzales
Oct 30, 2025
4.0
Went for the Frostys.. not very good.
AW
Aiir Wiick
Oct 2, 2025
1.0
Terrible service. Very clean location though
EB
Erika Brjs.
Sep 24, 2025
4.0
That locations is clean and quite, my daughter's like that food and likes the locations is because is higth..
OV
Oscar Vargas
Sep 23, 2025
5.0
Good experience, especially with the attention of the manager.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in West Covina, CA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter West Covina, CA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (626) 964-4740.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does West Covina 116 Wendy’s serve breakfast?
Yes, this Wendy’s location in West Covina, CA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at this Wendy's location in West Covina?
The drive-thru is open from 6:30 AM to 2:00 AM every day of the week.
Is this Wendy's in West Covina currently open?
Yes, the West Covina 116 Wendy's location is open and committed to serving quality food every day.
Does this Wendy's offer delivery and how can I order?
Yes, delivery is available. You can order via the Wendy's app or at order.wendys.com by entering your delivery address.
Can I dine in at this Wendy's or is it only drive-thru?
You can dine in, use the drive-thru, order takeout, or get delivery where available at this location.
Does this Wendy's restaurant serve breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides through the app or website.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
How can I provide feedback or contact the West Covina Wendy's location?
You can contact them at (626) 964-4740, use the Wendy's Contact page, Customer Care live chat, or fill out their satisfaction survey online.
What nearby restaurants can I visit before or after dining at Wendy's?
Nearby eateries include El Pollo Loco for Mexican food, Starbucks for coffee, Round Table Pizza for Italian, Panda Express for Chinese, and Wingstop for chicken wings.
Are there convenient services near Wendy's for customers, like shopping or banking?
Yes, customers can access nearby services such as Wells Fargo ATM, Home Depot for home improvement, PetSmart for pet needs, and a local Verizon Authorized Retailer for mobile phones.
What entertainment or health services are close to this Wendy's location?
Nearby, you can enjoy Laser Land arcade for fun and The Joint Chiropractic for health services.