Panera Bread

4.3
1024 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread West Covina is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
1036 West Covina Parkway, West Covina, CA
91790, United States

Hours

Reviews

4.3
1,024 reviews
5 stars
632
4 stars
196
3 stars
95
2 stars
42
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are mixed; while some report friendly and helpful service, others mention rude or unwelcoming attitudes.

Food Quality

Food is generally praised for being delicious and fresh, but there are complaints about inconsistencies, such as incorrect orders and underwhelming portion sizes.

Cleanliness

Several reviews highlight issues with cleanliness, particularly in the bathrooms and dining areas, which detracts from the overall experience.

Ordering Experience

Customers appreciate the convenience of self-ordering kiosks and the Sip Club, but there are frequent complaints about order accuracy and delays.

Atmosphere

The ambiance is described as cozy and inviting, though some customers find it unclean or poorly maintained.
  • MR
    Michael Rosen
    Oct 21, 2025
    5.0
    It is a busy location, they have a option where you can use an ipad and order everything on your own. Good amount of seating.
  • AO
    Alyse Orozco
    Oct 12, 2025
    5.0
    I absolutely love visiting this cozy spot for tea or coffee, especially because of their wonderful “Sip Club.” It's such a great deal—membership is just $15 a month, giving you unlimited access to fountain drinks, coffee, and tea. Plus, they often waive the membership fee or just charge $3 for new members, which is really generous! And I must say, their pastries are delicious too. It's a comforting place to unwind and enjoy some tasty treats.
  • JH
    Jasmin Hilliard
    Oct 10, 2025
    1.0
    They always toast my bagels when I ask them not to when ordering online. The bagel always come out too hard and dry to eat. I’m already home or work when I realize it and can’t drive back. I will no longer be spending my money here.
  • OP
    Oh Peter
    Sep 18, 2025
    5.0
    시원하고 쾌적함 카페..
  • EF
    E F
    Sep 4, 2025
    1.0
    Bad experience 09/01. Went there to try this location for my very first time at around 8pm. The register clerk was not welcoming, in fact, she seems exhausted and annoyed helping customers. I didn’t want to eat an entire loaf of bread so she offered to sell me two slices, so I ordered that and cream cheese. She sighed in frustration with a mouth gesture added to it. I also ordered coffee, she gave me the cup. Out of 6-7 coffee dispensers, only one had COLD coffee. I asked an employee in the lobby, he said he’ll refill it, that never happened. Waited for a while on a dirty table for my order. Then got called by the associate behind the order dispatch counter, whose supervisor was next to her, to pick up my bread order. I asked her if she could warm up my coffee or provide me with new hot coffee. She being next to her supervisor told me she was too busy to help me. I asked for a refund and left to never come back again. Not a big expensive order is true but still got very disappointed with their service and attitude from the moment I walked in.

Frequently Asked Questions About Panera Bread

Does Panera Bread West Covina accept reservations?

No, Panera Bread West Covina does not accept reservations.

What are the operating hours for Panera Bread West Covina?

Panera Bread West Covina is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.