Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,516 reviews
5 stars
546
4 stars
267
3 stars
228
2 stars
100
1 star
375
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over long wait times and poor service.
Food Quality
Several customers reported issues with food quality, including cold, stale, or improperly cooked items, leading to dissatisfaction.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the dining area and restrooms, indicating a need for better cleanliness standards.
Order Accuracy
Many customers experienced problems with incorrect orders, missing items, and delays in receiving their food.
- AAAdaDec 29, 20251.0Staff are so rude 😒 and mean, but I guess is a new rule for McDonald's employees is like they just there to get pay no for work.
- BRBrett ReichertDec 14, 20251.0I saw rats at this location! Buyer beware!
- KCKirra CorwinDec 5, 20252.0did drive thru. at the order machine woman was rude & took such a long time a dif work had to help us. after i waited 20 mins js to pay then finally got my food
- VHVeronica HolguinDec 3, 20254.0Manager knew what she was doing and was prompt but the dinning area was not so clean and can use more front cashier help.
- SCSandy and ChrisNov 10, 20254.0Too small. They had my food i. The back and forgot about it. I had to ask where my food.
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 461 S Vincent Ave, West Covina?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.
When is the drive-through service available at McDonald's in West Covina?
The drive-through is open daily from 5:00 AM to 11:00 PM except on Friday and Saturday when it extends to 1:00 AM.
During what hours does McDonald's offer delivery services?
Delivery is available from 5:30 AM to 10:30 PM on most days, extending to 11:30 PM on Fridays and Saturdays.
What delivery and pickup options does McDonald's offer?
McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food through a mobile app?
You can order using the McDonald's app available on the Apple App Store and Google Play Store, or through the quick links provided online.
What payment methods are accepted at McDonald's, West Covina?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location has a drive-thru service available.
Are there other dining options near McDonald's at 461 S Vincent Ave?
Yes, nearby restaurants include El Pollo Loco, Del Taco, Pizza Hut, Good Burger, Peter's El Loco, Sakura of Tokyo, Pho Anvi West Covina, and Starbucks.
Are there automotive services close to McDonald's in West Covina?
Yes, automotive service providers near McDonald's include Big O Tires, Honest-1 Auto Care, and America's Tire.
What other amenities or services can customers visit near McDonald's at 461 S Vincent Ave?
Nearby amenities include 360 Wellness Physical Therapy, Goodwill Southern California Store & Donation Center, and Elite Spa for wellness and shopping.