Brand Certified
McDonald's
3.3(1524 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
461 S Vincent Ave, West Covina, CA
91790, United States
Certified by McDonald's • Feb 22, 2026
(626) 962-7650
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.3
1,524 reviews
5 stars
548
4 stars
268
3 stars
232
2 stars
100
1 star
376
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many experiences highlighting long wait times and incorrect orders.
Food Quality
Many reviews mentioned receiving cold, old, or improperly prepared food, leading to dissatisfaction with the overall dining experience.
Cleanliness
Several customers noted that the dining area and restrooms were not clean, contributing to a negative impression of the location.
Order Accuracy
A recurring issue was the frequent mistakes in orders, with customers receiving incorrect items or missing components.
- HLHolly Lindblom2 days ago3.0Mcdonalds is straight up depressing now.
- LTLisa ThomasJan 25, 20263.0I've had better service
- ZMZeri MirzadehjoonJan 23, 20261.0I ask for fresh fries 🍟 they give me old, lampy and soggy, I Asked The 2nd Window I mentioned Fresh fries 🍟 and Buger was old, cold, had way to much dressing on it🍔 the Mocha was milted like water. For 3 orders I had to waited soooo long, they made me waited 15 minutes was frustrating, the driver through gentleman was not polite at all, and when you order food, he keeped saying is that all? Is that all? Very very annoying. You cannot even see the menu 😒 I hope the owner fix it, and train the employees to be kind, polite to the customers. Service and quality of food is very important. I make sure I don't go here ever again.
- KIKaren IsomJan 16, 20263.0This is the fourth time that I have ordered a Happy Meal for my grandson and the apples are missing again. I have a copy of the receipt that shows that there should be apples and french fries in his Happy Meal. I am not sure what the deal is with McDonald's that they always stick the extra pickles one on top of the other in the middle. Is that how you would eat your hamburger at home with everything stuck in the middle? Also, the french fries were made specifically with no salt on them they were old tasting and dry. Mc Donalds is a treat for us. Disappointing it was not better.
- AAAdaDec 29, 20251.0Staff are so rude 😒 and mean, but I guess is a new rule for McDonald's employees is like they just there to get pay no for work.
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 461 S Vincent Ave, West Covina?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.
When is the drive-through service available at McDonald's in West Covina?
The drive-through is open daily from 5:00 AM to 11:00 PM except on Friday and Saturday when it extends to 1:00 AM.
During what hours does McDonald's offer delivery services?
Delivery is available from 5:30 AM to 10:30 PM on most days, extending to 11:30 PM on Fridays and Saturdays.
What delivery and pickup options does McDonald's offer?
McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food through a mobile app?
You can order using the McDonald's app available on the Apple App Store and Google Play Store, or through the quick links provided online.
What payment methods are accepted at McDonald's, West Covina?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location has a drive-thru service available.
Are there other dining options near McDonald's at 461 S Vincent Ave?
Yes, nearby restaurants include El Pollo Loco, Del Taco, Pizza Hut, Good Burger, Peter's El Loco, Sakura of Tokyo, Pho Anvi West Covina, and Starbucks.
Are there automotive services close to McDonald's in West Covina?
Yes, automotive service providers near McDonald's include Big O Tires, Honest-1 Auto Care, and America's Tire.
What other amenities or services can customers visit near McDonald's at 461 S Vincent Ave?
Nearby amenities include 360 Wellness Physical Therapy, Goodwill Southern California Store & Donation Center, and Elite Spa for wellness and shopping.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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