Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,513 reviews
5 stars
547
4 stars
266
3 stars
228
2 stars
99
1 star
373
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently complained about cold, stale, or improperly cooked food, with some expressing concerns about food safety.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.
Mobile Orders
Many customers experienced issues with mobile orders, often facing longer wait times compared to drive-thru orders.
Management Issues
There were multiple reports of unprofessional behavior from management, including discrimination and lack of proper training for staff.
- SCSandy and ChrisNov 10, 20254.0Too small. They had my food i. The back and forgot about it. I had to ask where my food.
- JSJennifer sanchezOct 31, 20251.0Horrible place, horrible staff. The manager didn’t care at all that the staff was being rude and inattentive, and then smiled in my face like he didn’t care about one word I said. Rude, unprofessional and awful. The blonde male manager, seemed like a bully.
- NLNoah LewisOct 19, 20251.0Where the freaking lettuce and onions at ? And its so cold and dry. The problem there is a fried roach on the bottom. Thats disgusting. Does your cooks do not know how to READ and just freaking doing it on purpose. It’s just so frustrated as you are McDonald’s 🤡
- JTJoe TamaOct 18, 20251.0Tratan mal al client. No respeto un Sr. Desente y con baston disability, yo participo en discussion y 3 personas mas
- ABAlex BazavilvazoOct 13, 20252.0Went through the drive-thru rude person took my order. Also ordered two iced Carmel coffees, one was sweet the other bitter
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 461 S Vincent Ave, West Covina?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.
When is the drive-through service available at McDonald's in West Covina?
The drive-through is open daily from 5:00 AM to 11:00 PM except on Friday and Saturday when it extends to 1:00 AM.
During what hours does McDonald's offer delivery services?
Delivery is available from 5:30 AM to 10:30 PM on most days, extending to 11:30 PM on Fridays and Saturdays.
What delivery and pickup options does McDonald's offer?
McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food through a mobile app?
You can order using the McDonald's app available on the Apple App Store and Google Play Store, or through the quick links provided online.
What payment methods are accepted at McDonald's, West Covina?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location has a drive-thru service available.
Are there other dining options near McDonald's at 461 S Vincent Ave?
Yes, nearby restaurants include El Pollo Loco, Del Taco, Pizza Hut, Good Burger, Peter's El Loco, Sakura of Tokyo, Pho Anvi West Covina, and Starbucks.
Are there automotive services close to McDonald's in West Covina?
Yes, automotive service providers near McDonald's include Big O Tires, Honest-1 Auto Care, and America's Tire.
What other amenities or services can customers visit near McDonald's at 461 S Vincent Ave?
Nearby amenities include 360 Wellness Physical Therapy, Goodwill Southern California Store & Donation Center, and Elite Spa for wellness and shopping.