Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,796 reviews
5 stars
802
4 stars
365
3 stars
272
2 stars
115
1 star
242
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor customer service, especially during late hours.
Food Quality
Several reviews mentioned cold or overcooked food, with complaints about missing items and incorrect orders.
Cleanliness
Multiple customers noted unsanitary conditions, including dirty tables and overflowing trash.
Kiosk Ordering
Many customers expressed frustration with the mandatory kiosk ordering system, citing it as time-consuming and inefficient.
Staff Performance
While some reviews praised friendly staff, others criticized the lack of training and poor communication skills among employees.
- JKJoseph KangNov 17, 20255.0This Mac manager was great service n perfect.
- JSJeffrey SandovalOct 19, 20251.0I hate being made to use the kiosk, I just walked out and went to Carl's Jr.
- ATAndrés ToroOct 8, 20254.0Common McDonalds restaurant, clean and fast.
- JLJose LorOct 3, 20251.0I ordered breakfast deluxe there is no butter and syrup for the pancakes
- GEGeminii EquinoxSep 18, 20251.0System shuts down and night crew doesn't tell you that you will have to wait before they take your order. I sat at the drive thru for 15 mins between two cars while the guy ahead of me was waiting for the drive thru worker to complete his order. What's wrong with businesses now a days...
Frequently Asked Questions About McDonald's
What are McDonald's operating hours at 2501 South Azusa, West Covina?
McDonald's is open 24 hours a day, 7 days a week at this location.
Is the drive-thru at McDonald's West Covina location open all day?
Yes, the drive-thru is open 24/7 every day of the week.
Does McDonald's offer delivery services?
Yes, McDonald's offers delivery including same-day and no-contact delivery services.
How can I order McDonald's food online or via app?
You can order through the McDonald's App available on the Apple App Store and Google Play Store, or online via their delivery URL.
What payment options are accepted at McDonald's in West Covina?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have free WiFi and mobile ordering?
Yes, McDonald's offers free WiFi and supports mobile ordering and mobile offers.
Where is McDonald's located in West Covina?
McDonald's is located at 2501 South Azusa, West Covina, CA 91791, USA.
What nearby fast food options are there near McDonald's at 2501 South Azusa?
Nearby fast food options include Jack in the Box and WaBa Grill, offering a variety of meals if you're looking for alternatives.
Are there nearby conveniences such as pharmacies or gas stations to McDonald's on South Azusa?
Yes, nearby conveniences include Walgreens and Rite Aid pharmacies, and gas stations like Chevron and 76, useful for errands before or after your meal.
What entertainment or travel services are near McDonald's in West Covina?
Nearby entertainment and services include Mango Tours for travel needs and Redbox for DVD rentals to enjoy before or after dining.