Brand Certified
McDonald's
3.8(1814 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
2501 South Azusa, West Covina, CA
91791, United States
Certified by McDonald's • Feb 22, 2026
(626) 961-4828
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.8
1,814 reviews
5 stars
808
4 stars
367
3 stars
274
2 stars
115
1 star
250
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items.
Service Speed
Customers consistently mentioned long wait times, especially in the drive-thru, often requiring them to park and wait for their food.
Food Quality
Several reviews highlighted problems with food freshness, including cold and overcooked items.
Customer Service
Feedback indicated poor customer service, with staff displaying unprofessional behavior and lack of attentiveness.
Cleanliness
Multiple reviews pointed out unsanitary conditions in the restaurant, including dirty tables and floors.
- TMThe Mendozer3 days ago5.0McDonald's im loving it
- MDMarcos DominguezFeb 4, 20261.0This place food is horrible and is really dirty!!! Don't waste your money there!
- DNDammitt Anna Marie NunezJan 29, 20263.0Big Mac's should be called little Mac's.Everything is getting smaller.It's ridiculous on the prices.Of course thing is sky high!!!!
- LMLotus MarieJan 26, 20261.0Every-time I order here they are always missing items doesn’t matter if it’s drive through or walk in . And the food comes out terrible never fresh even if I ask for “Made to Order” I asked them to give me fresh fries the girl took the fries back and boldly handed me back the SAME EXACTLY FRIES . When I complain because it’s every time I go in they forget sauce , don’t give me extra pickles that I order for my McDouble they just give me a smerk or attitude . So unprofessional
- DDDavidJan 17, 20261.0I've been waiting for my order for 21 minutes. I think they forgot me here in pickup spot 6 even though the app says it is still coming. 😬😬
Frequently Asked Questions About McDonald's
What are McDonald's operating hours at 2501 South Azusa, West Covina?
McDonald's is open 24 hours a day, 7 days a week at this location.
Is the drive-thru at McDonald's West Covina location open all day?
Yes, the drive-thru is open 24/7 every day of the week.
Does McDonald's offer delivery services?
Yes, McDonald's offers delivery including same-day and no-contact delivery services.
How can I order McDonald's food online or via app?
You can order through the McDonald's App available on the Apple App Store and Google Play Store, or online via their delivery URL.
What payment options are accepted at McDonald's in West Covina?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have free WiFi and mobile ordering?
Yes, McDonald's offers free WiFi and supports mobile ordering and mobile offers.
Where is McDonald's located in West Covina?
McDonald's is located at 2501 South Azusa, West Covina, CA 91791, USA.
What nearby fast food options are there near McDonald's at 2501 South Azusa?
Nearby fast food options include Jack in the Box and WaBa Grill, offering a variety of meals if you're looking for alternatives.
Are there nearby conveniences such as pharmacies or gas stations to McDonald's on South Azusa?
Yes, nearby conveniences include Walgreens and Rite Aid pharmacies, and gas stations like Chevron and 76, useful for errands before or after your meal.
What entertainment or travel services are near McDonald's in West Covina?
Nearby entertainment and services include Mango Tours for travel needs and Redbox for DVD rentals to enjoy before or after dining.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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