Jamba

3.8
323 reviews

About

Juice Shop
Jamba Juice Company is a global healthy lifestyle brand that inspires and simplifies healthful living through freshly blended whole fruit and vegetable smoothies, bowls, juices, cold-pressed shots, boosts, snacks, and meal replacements. Jamba blends are made with premium ingredients free of artificial flavors and preservatives so guests can feel their best and blend the most into life. Jamba Juice has more than 900 locations worldwide.

Location

Jamba
120 S. California Ave., West Covina, CA
91790, United States

Hours

Reviews

3.8
323 reviews
5 stars
164
4 stars
60
3 stars
26
2 stars
19
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and lack of acknowledgment from employees.

Product Availability

Many customers expressed frustration over frequent shortages of ingredients and items being out of stock, impacting their orders.

Order Accuracy

Several customers reported issues with incorrect orders and drinks not being made as requested, leading to dissatisfaction.

Cleanliness and Maintenance

Reviews mentioned cleanliness issues, including dirty facilities and expired products being sold, which raised concerns about hygiene.

Staffing Issues

The location appears to be understaffed, leading to slow service and overwhelmed employees, which negatively affects the customer experience.
  • EP
    Eli Picazo
    Oct 17, 2025
    1.0
    Everytime I've been here they are out of something. I simply just gave up and go to none chain shop
  • RG
    Rho GV
    Oct 2, 2025
    5.0
    Was kinda hard to find. Didn't see their sign as visible as before on the main streets. So sad a whole bunch of Jambas are closing down, but was so happy to know this one's still open.
  • AR
    Ashton Ramirez
    Sep 27, 2025
    1.0
    Order a Caribbean passion on the app, when the order came out she gives me a raspberry smooth. And I when I told her she gave me the wrong one. She said I had ordered the raspberry one and wouldn't make things right.
  • XJ
    Xabezt Jouise
    Jul 19, 2025
    4.0
    Inside is small not meant for indoor seating just take and go! It's Jamba juice the Jamba and juice is good! No problems there just kinda slow service at times but overall not bad & good! Prices definitely went up, expect very modern prices... Don't like the price
  • JR
    Jacob Rose
    Jul 1, 2025
    1.0
    The absolute worst customer service ever. Nicholas A is the most disgustingly rude employee i have ever encountered in my life. He refused to give me a refund for 2 drinks that I paid for using the kiosk per his direction, only to tell me they don't have peanut butter. So I paid for 2 drinks and didn't receive anything but a nasty attitude. I will NEVER return to Jamba juice ever!!

Frequently Asked Questions About Jamba

What are the operating hours of Jamba in West Covina?

Jamba in West Covina is open every day of the week from 7:00 AM to 9:00 PM.

Where is Jamba located in West Covina?

Jamba is located at 120 S. California Ave., Ste. B, West Covina, CA 91790.