Jamba Juice Company is a global healthy lifestyle brand that inspires and simplifies healthful living through freshly blended whole fruit and vegetable smoothies, bowls, juices, cold-pressed shots, boosts, snacks, and meal replacements. Jamba blends are made with premium ingredients free of artificial flavors and preservatives so guests can feel their best and blend the most into life. Jamba Juice has more than 900 locations worldwide.
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and lack of acknowledgment from employees.
Product Availability
Many customers expressed frustration over frequent shortages of ingredients and items being out of stock, impacting their orders.
Order Accuracy
Several customers reported issues with incorrect orders and drinks not being made as requested, leading to dissatisfaction.
Cleanliness and Maintenance
Reviews mentioned cleanliness issues, including dirty facilities and expired products being sold, which raised concerns about hygiene.
Staffing Issues
The location appears to be understaffed, leading to slow service and overwhelmed employees, which negatively affects the customer experience.
EP
Eli Picazo
Oct 17, 2025
1.0
Everytime I've been here they are out of something. I simply just gave up and go to none chain shop
RG
Rho GV
Oct 2, 2025
5.0
Was kinda hard to find. Didn't see their sign as visible as before on the main streets. So sad a whole bunch of Jambas are closing down, but was so happy to know this one's still open.
AR
Ashton Ramirez
Sep 27, 2025
1.0
Order a Caribbean passion on the app, when the order came out she gives me a raspberry smooth. And I when I told her she gave me the wrong one. She said I had ordered the raspberry one and wouldn't make things right.
XJ
Xabezt Jouise
Jul 19, 2025
4.0
Inside is small not meant for indoor seating just take and go! It's Jamba juice the Jamba and juice is good! No problems there just kinda slow service at times but overall not bad & good! Prices definitely went up, expect very modern prices... Don't like the price
JR
Jacob Rose
Jul 1, 2025
1.0
The absolute worst customer service ever. Nicholas A is the most disgustingly rude employee i have ever encountered in my life. He refused to give me a refund for 2 drinks that I paid for using the kiosk per his direction, only to tell me they don't have peanut butter. So I paid for 2 drinks and didn't receive anything but a nasty attitude. I will NEVER return to Jamba juice ever!!
What are the operating hours of Jamba in West Covina?
Jamba in West Covina is open every day of the week from 7:00 AM to 9:00 PM.
Where is Jamba located in West Covina?
Jamba is located at 120 S. California Ave., Ste. B, West Covina, CA 91790.
What types of products does Jamba offer?
Jamba offers freshly blended whole fruit and vegetable smoothies, bowls, juices, cold-pressed shots, boosts, snacks, and meal replacements made with premium ingredients free of artificial flavors and preservatives.
Does Jamba in West Covina offer pickup and delivery services?
Yes, Jamba offers both in-store pickup and delivery services.
Can I order online from Jamba's West Covina location?
Yes, you can order online for Jamba's West Covina location via their website or the Jamba Juice app.
Does Jamba have a rewards program or accept gift cards?
Yes, Jamba offers rewards and accepts gift cards as part of their services.
What popular restaurants are near Jamba in West Covina?
Nearby popular restaurants include Blaze Pizza, Baja Fresh, and Coco Palm Express, providing a variety of dining options before or after your Jamba visit.
Are there any financial service locations near Jamba West Covina?
Yes, customers can find Bank of America Mortgage, Bank of America Financial Center, and Western Union nearby for any financial service needs.
Where can I find family-friendly stores near Jamba?
Family-friendly stores near Jamba include Build-A-Bear Workshop - West Covina and Journeys Kidz shoe store, great places to visit with children.
How can nearby transit or convenience locations help visiting Jamba?
Nearby gas stations like Rocket and 76 provide convenience for travelers, and multiple Bank of America ATMs close by make accessing cash easy for your visit to Jamba.