Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve West Covina, CA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
363 reviews
5 stars
163
4 stars
67
3 stars
34
2 stars
27
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Service quality is inconsistent, with many customers reporting slow service, rude staff, and poor handling of orders.
Cleanliness
The establishment is generally clean, but there are reports of unsanitary conditions, particularly regarding food handling.
Product Quality
While some customers enjoy the coffee and donuts, there are frequent complaints about stale or poorly prepared food items.
Convenience
The drive-thru and mobile ordering options are appreciated, but service speed can be a significant issue during busy times.
Staff Attitude
Employee attitudes vary widely, with some customers noting friendly service while others report unprofessional behavior.
- KJKevin JNov 23, 20254.0I love 💞 this place... Great customer service
- VVvictoria victoriaNov 16, 20255.0Love their Dunkalate the best drink ever!
- MLMadilyn LozadaSep 27, 20255.0It’s always clean in here and all of the workers are very kind. There is great customer service. I’m a student athlete and it’s my favorite place to come and get a coffee and do homework before and after school. They also play good music.
- RHRisa HaSep 14, 20251.0Sat at the window for 5 minutes. No service. Sat through the drive through for ten minutes. Service is incredibly slow. No not go here. Still waiting at the window going on 10 minutes.
- MSMagdalena SudarmanSep 9, 20254.0Dunkin' in West Covina offers a convenient setup—easy kiosks, mobile ordering, and breakfast combos—all nestled within a clean, community-oriented space. Certain menu items like the turkey breakfast sandwich and smoothies draw strong praise. However, the experience can be hit or miss. Donuts sometimes fall short in texture and sweetness, some breakfast items have disappointed, and service depends largely on staffing. Ordering via app or visiting during off-peak times might help smooth out service hiccups.
Frequently Asked Questions About Dunkin'
What are the hours of operation for Dunkin' in West Covina, CA?
Dunkin' in West Covina is open Monday to Thursday from 5:00 AM to 9:00 PM, Friday 5:00 AM to 10:00 PM, Saturday 6:00 AM to 10:00 PM, and Sunday 6:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What special holiday drinks are available at Dunkin'?
During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and a Berry Sangria Refresher.
How can I order ahead from Dunkin'?
You can order ahead using the Dunkin' mobile app available on Apple App Store and Google Play, or through their online order link.
What types of food and drinks does Dunkin' serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and offers breakfast, lunch, and brunch options.
Is there a drive-thru option at Dunkin' in West Covina?
Yes, the Dunkin' location has a drive-thru for quick and convenient service.
What are some nearby dining options around Dunkin'?
Nearby dining options include Lan Noodle 兰州牛肉拉面 (noodles restaurant), Tian You Feng Dumpling House (Chinese and Asian cuisine), Baskin-Robbins (ice cream shop), Subway (sandwich shop), and Hanzo Ramen (Japanese restaurant).
Are there fitness centers near Dunkin' in West Covina?
Yes, there are gyms near Dunkin' including 24 Hour Fitness and Fitness 19, which offer various fitness and recreation options.
What nearby places could I visit after grabbing coffee at Dunkin'?
After Dunkin', you might visit nearby places such as Lucky Sakura (candy and ice cream shop), Tokyo Central West Covina (supermarket and sushi restaurant), or Vy’s Nail & Spa for relaxation and shopping.
Does Dunkin' in West Covina accept credit and debit cards?
Yes, the Dunkin' location accepts both credit and debit cards for payment.