Dunkin'

3.6
363 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Covina, CA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1428 S Azusa Ave, West Covina, CA
91791, United States

Hours

Reviews

3.6
363 reviews
5 stars
163
4 stars
67
3 stars
34
2 stars
27
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Service quality is inconsistent, with reports of rude staff and long wait times, particularly in the drive-thru.

Cleanliness

The establishment is generally clean, but there are concerns about restroom cleanliness and reports of bugs.

Product Quality

While some customers enjoy the coffee and donuts, others report stale or poorly made items, leading to mixed reviews on food quality.

Convenience

The location offers convenient mobile ordering and drive-thru options, but service speed can vary significantly.

Staff Attitude

Employee attitudes vary, with some customers noting friendly service while others report staff being unhelpful or indifferent.
  • KJ
    Kevin J
    1 day ago
    4.0
    I love 💞 this place... Great customer service
  • VV
    victoria victoria
    Nov 16, 2025
    5.0
    Love their Dunkalate the best drink ever!
  • ML
    Madilyn Lozada
    Sep 27, 2025
    5.0
    It’s always clean in here and all of the workers are very kind. There is great customer service. I’m a student athlete and it’s my favorite place to come and get a coffee and do homework before and after school. They also play good music.
  • RH
    Risa Ha
    Sep 14, 2025
    1.0
    Sat at the window for 5 minutes. No service. Sat through the drive through for ten minutes. Service is incredibly slow. No not go here. Still waiting at the window going on 10 minutes.
  • MS
    Magdalena Sudarman
    Sep 9, 2025
    4.0
    Dunkin' in West Covina offers a convenient setup—easy kiosks, mobile ordering, and breakfast combos—all nestled within a clean, community-oriented space. Certain menu items like the turkey breakfast sandwich and smoothies draw strong praise. However, the experience can be hit or miss. Donuts sometimes fall short in texture and sweetness, some breakfast items have disappointed, and service depends largely on staffing. Ordering via app or visiting during off-peak times might help smooth out service hiccups.

Frequently Asked Questions About Dunkin'

What are the hours of operation for Dunkin' in West Covina, CA?

Dunkin' in West Covina is open Monday to Thursday from 5:00 AM to 9:00 PM, Friday 5:00 AM to 10:00 PM, Saturday 6:00 AM to 10:00 PM, and Sunday 6:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services.