Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve West Covina, CA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported slow service, unprofessional staff, and order inaccuracies.
Product Quality
Many reviews highlighted inconsistent food quality, particularly with donuts and breakfast items.
Customer Experience
While some customers praised the friendly staff and clean environment, others experienced poor customer service and felt ignored.
Menu Availability
Several customers noted that menu items were often unavailable, leading to disappointment.
MC
Meiyan Chen
Feb 14, 2026
2.0
First time tried Dunkin’ Donuts. So disappointed. The donut was dry not soft.
SS
Sydney
Feb 6, 2026
5.0
Great experience had the donut wanted. Ben was also very nice and friendly. 10/10 would recommend him again. He made my night. #giveabrothaaraise
JP
Jaime Portillo
Jan 31, 2026
1.0
I had placed an order for a raspberry iced tea and I got a iced coffee with a taste of raspberry
TV
Trisha Villa
Jan 30, 2026
5.0
My favorite dunkin donuts and the workers are Angels when I call. My favorite location!!!! 5 stars
MM
Michael M
Jan 19, 2026
1.0
I paid $22 for xl hot chocolate thru door dash and you guys sent me coffee. You usually get the order right, but 20 plus dollars for a cup of hot chocolate and you get it wrong is unacceptable. 1 star.