Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle West Covina is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.0
405 reviews
5 stars
221
4 stars
67
3 stars
47
2 stars
20
1 star
50
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some praising the taste while others complained about portion sizes and unsatisfactory meals.
Customer Service
Customer service experiences vary widely; some customers report friendly and efficient service, while others describe rudeness and lack of urgency.
Cleanliness
The cleanliness of the restaurant is generally noted positively, though some reports mention unsanitary conditions.
Value for Money
Many customers feel that the prices are too high for the portion sizes and quality of food received.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly for online orders.
- RKrahul kumarOct 21, 20255.0We both plant-based meat and chicken bowls. Like always turned out to be great option.
- JVJohn VardinskiOct 3, 20254.0Ordered the bowl with white rice no beans double chicken pico lettuce and guacamole was not happy I was like where's all the friggin chicken?
- ARAngelica ReeseSep 16, 20251.0They were making some food in the back while 2 families and us waited. Finally, rudely came to ask one of the families what they wanted, but with zero sense of urgency. We left and ate at Lucille's but so upset that these employees lack customer service.
- JOjesse olivaSep 15, 20251.0Horrible, they didnt serve me rice. I got about 4 steak bites.
- LGLupita Gtz.Sep 13, 20251.0Don't order here, Take your money somewhere else! I ordered online a sofritas bowl and when I got home, it was barely sofritas everything was full of rice and beans... I was looking for the sofritas and the roasted veggies and almost nothing , so expensive and you don't get what you asked for 😡
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in West Covina?
Chipotle Mexican Grill in West Covina is open Monday through Saturday from 10:30 AM to 10:00 PM, and Sunday from 10:30 AM to 9:00 PM.
Where is Chipotle Mexican Grill located in West Covina?
It is located at 427 Plaza Dr, West Covina, CA 91790, inside a plaza near Sears, Cymboree, XD Theatre, and Five Guys Burgers.
Does the West Covina Chipotle offer delivery or pickup services?
Yes, they offer both in-store pickup and delivery services for customer convenience.
What types of food does Chipotle Mexican Grill in West Covina serve?
They serve customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Can I order online from Chipotle Mexican Grill West Covina?
Yes, you can order online through their website or mobile app for quick and easy pickup or delivery.
How does Chipotle Mexican Grill West Covina support sustainable food practices?
They follow "Food with Integrity" principles by sourcing ingredients from farms that practice humane and sustainable methods without artificial additives.
What nearby dining options are available around Chipotle in West Covina?
Nearby dining options include Gengis Khan (Mongolian cuisine), Charleys Cheesesteaks (American fast food), Sushi Tan (sushi bar), Sbarro (pizza), and Lazy Dog Restaurant & Bar (burger and bar).
Are there any shopping centers near Chipotle Mexican Grill in West Covina?
Yes, Chipotle is located near Westfield Shoppingtown which includes stores like Sears, Journeys, GameStop, PacSun, Carter's, and OshKosh B'Gosh.
What can customers do before or after visiting Chipotle at 427 Plaza Dr?
Customers can enjoy nearby entertainment at XD Theatre or grab a burger at Five Guys Burgers; there's also shopping at Westfield Shoppingtown and dessert at See's Candies.
How can I contact Chipotle Mexican Grill West Covina for inquiries or feedback?
You can reach them by phone at +1 626-384-2211 or email at ca.2094.WestCovina@chipotle.com for any questions or feedback.