Chipotle The Curve is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, with staff displaying rudeness and a lack of professionalism.
Portion Sizes
Many customers complained about small portion sizes, often feeling shortchanged compared to other locations.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, particularly around food preparation areas.
Food Availability
Customers frequently noted that the restaurant often ran out of key ingredients, impacting their dining experience.
Mixed Food Quality
While some customers enjoyed the food, others reported issues with freshness and quality, including cold or stale items.
AP
Amanda Pineda
Dec 22, 2025
1.0
The one employee on the food line (young Mexican guy with a mustache) was left alone by himself handling the dinner rush. He was taking orders and restocking the line. The manager on duty (Middle Eastern guy with thick eyebrows) was nowhere to be found. There were other employees that were leaving for the day, and he was too busy chitchatting with them to help his employee. I told the guy on the line that he is doing a great job and to slow down. I tried to bring it up to the manager, how great his employee was doing, and my issues with his (manager) performance, but he just dismissed it and pretended nothing was wrong. I tried to ask for the employee’s name to give him some recognition, and he declined to provide that. It seems like he was worried about a bad review on him. Very sad to see little support from a manager.
SG
Stephiie Gzmn
Dec 19, 2025
3.0
My rice was cold, Evelyn the cashier who checked us out was very rude and not at all happy to be there. Long line and only 1 person prepping the bowls.
JC
Jhoel C. C.
Dec 19, 2025
1.0
If you pay for large portions and they give you small portions, come to this Chipotle, especially if you're pick up your order lmao
HH
Heaven
Dec 19, 2025
1.0
I have given so many chances to this location because it’s local. But literally every time it’s the same set of people with the weirdest attitudes and they NEVER want to give you a decent sized portion. Then, one of the guys at the registers read the price out loud that clearly didn’t sound right and was real quick to look at us like we were wrong . He didn’t stop to think that maybe it just didn’t sound right based off common sense and said “well i don’t make the prices bro” and then looked down and realized he did in fact make the mistake and was overcharging us by like $30 dollars. It is actually so wild how off putting these employees are … so weird. And clearly by the other reviews, I am not the only person who thinks so.
AV
adriana V.
Nov 28, 2025
2.0
Me decepcione mucho por que antes hera un lugar super limpio y hoy esta sucio donde sirven la comida no tienen nada limpio 🤷 ase falta más aseo donde sirven .
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at The Curve offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill at The Curve in West Covina?
Chipotle is open daily from 10:30 AM to 11:00 PM.
Does Chipotle Mexican Grill at The Curve offer delivery or pickup services?
Yes, Chipotle offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in West Covina?
Chipotle is located at 143 N Barranca St inside The Curve shopping center next to Islands Restaurant in West Covina, CA 91791.
How can I order online from Chipotle Mexican Grill at The Curve?
You can order online via Chipotle's website at https://order.chipotle.com/ or through their mobile app available on the Apple App Store.
Does Chipotle Mexican Grill at The Curve accept credit cards and offer catering services?
Yes, Chipotle accepts credit cards and offers catering, including catering delivery options.
Is Chipotle Mexican Grill at The Curve welcoming to the LGBTQ community?
Yes, Chipotle welcomes LGBTQ customers and promotes an inclusive environment.
What nearby restaurants can I visit along with Chipotle Mexican Grill at The Curve?
Nearby dining options include Ono Hawaiian BBQ, Islands Restaurant West Covina, Jollibee, Pacific Fish Grill, The Habit Burger Grill, Tortilla Beach West Covina, Chili's Grill & Bar, and It's Just Wings.
Which nearby shopping centers are close to Chipotle Mexican Grill at The Curve?
Chipotle is located within The Curve shopping center, close to Eastland Center and Dollar Tree stores.
What nearby services and businesses are around Chipotle Mexican Grill at The Curve that might be useful to customers?
Nearby services include Starbucks for coffee, Transit Physical Therapy for health needs, pet services at PetSmart and Banfield Pet Hospital, legal services such as Law Offices of James C. Shields, Rohde Law Office, and financial services like SBS Funding Group and Tobi Li Marshall CPA.