Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle The Curve is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
393 reviews
5 stars
181
4 stars
99
3 stars
41
2 stars
19
1 star
53
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff displaying unprofessional behavior, rudeness, and a lack of urgency.
Food Freshness
Many customers reported issues with food freshness, including stale chips, cold meat, and items running out frequently.
Portion Sizes
Several reviews mentioned that portion sizes were inconsistent and often smaller than expected, leading to dissatisfaction.
Cleanliness
Customers noted that the restaurant's cleanliness was lacking, with dirty counters and tables being a recurring complaint.
Positive Experiences
Despite the negative feedback, some customers praised specific employees and enjoyed the food when it was fresh and properly served.
- NNN J (NJ)Nov 1, 20251.0Skimp on the portions like there is a famine occurring. Staff is very disrespectful & they ran out of a majority of their ingredients. Would choose any location but this one!! Never coming here again!!
- OPOrion PetersonOct 31, 20251.0The staff was highly unprofessional all giving us dirty looks and attitude the annoying employee constantly saying “YOU NEED THE APP . This rude female completely ignored me and pretended I didn’t exist. Adding to the frustration, the burritos were disappointingly small and consisted of nothing but rice like they were in a rush while NOBODY WAS THERE! Even before I walked in I heard an employee say “he looks slow” I’ll never come back to any chipotle ever again, yeah I am disabled so what? Keep it to yourself. 10/31/25 (7.10PM)
- JEJoey EOct 26, 20253.0The food wasn't fresh but it was not bad. They can be a bit shy on the meat in the bowls. It was also pricey for 2 bowls ($33), however it was good portions aside from the meat. Salsa was good.
- WWWendyOct 25, 20251.0THE ABSOLUTE WORST CHIPOTLE!!!! FILTHY COUNTERS NASTY SERVICE SLOPPY BOWLS AND THE WORST STALE CHIPS!!!! WHAT HAPPENED TO SERVICE?????? JUST A DO NOT GO TO THE BARRANCA LOCATION!!!!!
- CMC MOct 11, 20252.0They ran out of a lot of stuff. No fajitas or corn. Very little steak left. They don't seem to communicate well with each other. The food bins were almost bare & they didn't appear to ask their teammates to assist with replenishing. My partner asked if they had fajitas. The guy helping us asked the cook for some & he said he just started some. The guy said that he could give it to us after as a side once it is done. We would have rather waited, but we both said that would be okay we'd like that very much. But he never told us when they were ready. My partner got the last of the corn, so I asked if they had any more in the back for my burrito & the guy told me no. HOWEVER, as I was paying, a woman came from the back with a whole container full of corn! She refilled the bin, then checked us out. I looked at the guy as she brought it in & then looked at the corn & then back at the guy, he looked at me & just turned away. It also seemed like they gave me a smaller than normal portion of steak since there was hardly any left. Our meal was "meh" at the most. Super disappointed.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at The Curve offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill at The Curve in West Covina?
Chipotle is open daily from 10:30 AM to 11:00 PM.
Does Chipotle Mexican Grill at The Curve offer delivery or pickup services?
Yes, Chipotle offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in West Covina?
Chipotle is located at 143 N Barranca St inside The Curve shopping center next to Islands Restaurant in West Covina, CA 91791.
How can I order online from Chipotle Mexican Grill at The Curve?
You can order online via Chipotle's website at https://order.chipotle.com/ or through their mobile app available on the Apple App Store.
Does Chipotle Mexican Grill at The Curve accept credit cards and offer catering services?
Yes, Chipotle accepts credit cards and offers catering, including catering delivery options.
Is Chipotle Mexican Grill at The Curve welcoming to the LGBTQ community?
Yes, Chipotle welcomes LGBTQ customers and promotes an inclusive environment.
What nearby restaurants can I visit along with Chipotle Mexican Grill at The Curve?
Nearby dining options include Ono Hawaiian BBQ, Islands Restaurant West Covina, Jollibee, Pacific Fish Grill, The Habit Burger Grill, Tortilla Beach West Covina, Chili's Grill & Bar, and It's Just Wings.
Which nearby shopping centers are close to Chipotle Mexican Grill at The Curve?
Chipotle is located within The Curve shopping center, close to Eastland Center and Dollar Tree stores.
What nearby services and businesses are around Chipotle Mexican Grill at The Curve that might be useful to customers?
Nearby services include Starbucks for coffee, Transit Physical Therapy for health needs, pet services at PetSmart and Banfield Pet Hospital, legal services such as Law Offices of James C. Shields, Rohde Law Office, and financial services like SBS Funding Group and Tobi Li Marshall CPA.