McDonald's

3.6
717 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1598 Freedom Blvd, Watsonville, CA
95076, United States

Hours

Reviews

3.6
717 reviews
5 stars
283
4 stars
154
3 stars
125
2 stars
56
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rude behavior and poor service.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Inconsistent food quality, with some customers enjoying their meals while others reported cold or poorly prepared food.

Cleanliness

Generally noted as clean, but some customers experienced issues with restrooms and overall maintenance.

Speed of Service

Service speed varies significantly, with some customers experiencing long wait times, especially in drive-thru.
  • SS
    Stacy
    Oct 27, 2025
    5.0
    I was traveling and stopped here to use the restroom before continuing on my journey and everyone was super nice and pleasant. I wasn’t going to get any food but decided to get a drink for the road since the employees were all super nice. You don’t see that at all McDonalds.
  • DR
    Denise Reynoso
    Oct 26, 2025
    1.0
    Waited an hour for our food to come out, so that the worker can tell me that they are out of burritos since 8am.
  • MS
    Mariella Salazar
    Oct 15, 2025
    5.0
    Good morning bless today amen
  • MM
    Morgan McCaw
    Jul 22, 2025
    1.0
    Has no public WiFi and either sits in a deadzone or actively blocks cellular internet. McDonalds wants you to order from their app to get a decent price, but the app just doesn't work there due to internet. I left. The owner or managers need to fix this if they want business.
  • MP
    Monique Parnell
    Jul 9, 2025
    4.0
    It was okay. Not like ours at home at all. Prob cause near beaches. Everything is paper. Straws, fry bags. It was diff cause food gets cold way faster like this. Therefore foods not up to par. Aside from that it was ok.

Frequently Asked Questions About McDonald's

What are the regular operating hours at McDonald's in Watsonville, CA?

McDonald's in Watsonville is open 24 hours every day of the week.

What are McDonald's delivery hours?

Delivery is available daily from 6:30 AM to 10:30 PM, except on Fridays and Saturdays when it is available until 11:30 PM.