McDonald's

3.6
972 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
190 Main St, Watsonville, CA
95076, United States

Hours

Reviews

3.6
972 reviews
5 stars
385
4 stars
188
3 stars
150
2 stars
79
1 star
170

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including rude staff and long wait times.

Food Consistency

Food quality was inconsistent, with complaints about cold items and incorrect orders.

Cleanliness

Restrooms and dining areas were often noted as dirty or poorly maintained.

Customer Engagement

Some employees were praised for their friendliness and engagement with customers, especially with children.

Operational Issues

Customers experienced issues with incorrect operating hours and mobile order fulfillment.
  • MR
    marilyn r
    Nov 14, 2025
    3.0
    I go to this location ALL the time and never had an issue with using a code until recently, the manager said the code wasn’t working and asked to see the deal which i showed him and he basically said the deal isn’t valid and gave me no solution to fix it. So i just ordered fries, he closed the window and walked away before i could even say thank you … I ended up mobile ordering it the next day and surprise surprise it worked .. maybe don’t be a manger if you cannot handle a little mishap .. especially in such a popular chain like this.
  • PP
    Patty Paterson
    Oct 15, 2025
    5.0
    Food was consistent with McDonald's standards. The service was excellent! Had trouble with the kiosk..no problem! Server helped me get thru that easily. Restrooms were very clean.
  • JF
    Julia Fernandez
    Oct 5, 2025
    1.0
    Si pudiera darles zero estrellas les pondria zero! Te ignoran y te tratan bien feo. Mi nieta queria usar el baño y no dejaron esperando mas de 20 minutos.. no nos dieron la llave y tuvimos que irnos a buscar otro baño de rapido. Despues de comprar ahi y tambien esperar mucho tiempo por comida y que no dejen usar el baño esta MUY MAL no vuelvo ir ahi.
  • JV
    Julie Vargas
    Oct 5, 2025
    1.0
    Super RUDE employees. They don't acknowledge you, they ignore you and by the time they talk to you they are extremely disrespectful. They look at you like they hate their job and like we are so annoying to go there. If they don't want to be there or even try to be polite then don't work there. Don't ever go there!!
  • AK
    Amy McCain Karl
    Oct 3, 2025
    5.0
    The food here isn't usually hot and it's not very good even for fast food. The reason I give them 5 stars is for the employees. They are so nice. I have a toddler who sometimes will only eat a happy meal and so we walk there a lot. They recognize us, engage with her, wave goodbye. It's special for my granddaughter and I love that they all do this for her.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 190 Main St, Watsonville?

Delivery is available from 6:30 AM to 10:30 PM on weekdays and Sunday, and until 11:30 PM on Friday and Saturday.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open 24 hours every day of the week.