Service Issues
Many customers reported long wait times for food and poor service, with some feeling ignored or disrespected by staff.
Food Quality
While some dishes were praised for their taste, others were criticized for being overpriced, poorly prepared, or lacking in flavor.
Ordering Experience
The transition to a digital ordering system has been met with mixed reviews, with some finding it convenient while others experienced frustration with its complexity.
Value for Money
Customers expressed concerns about rising prices and portion sizes, with some feeling that the quality did not justify the cost.
Positive Experiences
Despite the negatives, several reviews highlighted friendly staff and enjoyable dishes, particularly the porridge and certain breakfast items.