Einstein Bros. Bagels

Reviews

• PJ

  Paola Jimenez

  Apr 17, 2026
  5.0
  Ordered online, food was delicious, staff was friendly
• CH

  Chris Hitchcock

  Mar 20, 2026
  2.0
  Orderd online twice, the first time I had ordered 20 minutes ahead of my pick up and when I got there my order was not ready, the second time I had ordered the breakfast sandwich and my receipt even said breakfast sandwich with hashbrown, but they ended up giving me a salmon sandwich, poor customer service would not recommend ordering online.
• YW

  Yan W

  Mar 2, 2026
  4.0
  We tried Einstein Bros. Bagels in Walnut a few times and it used to be Rubio's coastal and grill location. The place is big, spacious and clean. We always order their Nova Lox with Everything bagels and pretzel bagels. Their bagels were delicious. I also like their orange juices. However, I'm not a fan of their hash browns because they were not crispy and tasted like potato balls to me. We are so happy that we have Einstein Bro's Bagels in Walnut.
• BF

  bobo fung

  Feb 19, 2026
  5.0
  The ratings are based on multiple visits. The customer service is rated excellent bc a few times they went above and beyond to make up unavoidable issues. I.e. items sold out, supplies out of stock….the staff n manager made sure you’re satisfied with the orders.
• JQ

  JENN Q

  Feb 16, 2026
  1.0
  Since I became a member, I usually take advantage of the Monday special: a dozen bagels for $9.00. On February 16, I purchased this deal. After checkout, I got into my car and parked just outside the store. My husband suddenly called to let me know we were out of cream cheese. I went back into the store and asked the cashier to void or cancel my recent purchase, as I wanted to buy a dozen bagels along with two cream cheeses. Unfortunately, she told me she couldn't cancel the transaction because the reward had already been added to my account. I explained that canceling the purchase wouldremove that reward. The single cream cheese costs $5.29. Since it was early, I didn't want to argue, so I started paying with my card. However, she forgot to apply my membership reward. She then voided the transaction and reopened it using my barcode. I left feeling that she could have easily canceled and redone the transaction and reapplied my membership reward. My only thought is that the cashier was either feeling lazy or didn't want to. I believe staff training could use some improvement.

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