Panera Bread

3.7
564 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
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Business Details

744 Bancroft, Walnut Creek, CA
94598, United States
(925) 933-2230
https://www.panerabread.com/en-us/cafe/locations/ca/walnut-creek/744-bancroft
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Walnut Creek is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
744 Bancroft, Walnut Creek, CA
94598, United States

Hours

Reviews

3.7
564 reviews
5 stars
258
4 stars
111
3 stars
53
2 stars
48
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly staff, many reported poor service, including rude interactions and mistakes with orders.

Food Quality

The food received mixed reviews; some enjoyed the sandwiches and soups, while others complained about portion sizes, incorrect orders, and inconsistent quality.

Cleanliness

Numerous reviews highlighted issues with cleanliness, including dirty tables, overflowing trash, and unsanitary conditions.

Wait Times

Customers frequently noted long wait times for food and service, with some experiencing delays of over 30 minutes.

Management Issues

Several reviews pointed to poor management, including lack of organization, unaddressed customer complaints, and frequent shortages of menu items.
  • CK
    Chuck Kelly
    Jan 3, 2026
    4.0
    Good was very good and fresh, problem is that they mess up a lot of orders. Recommend picking up yourself and check the bags before you leave. The building itself could definitely be cleaner and kept in better shape .
  • ML
    Marci Longchamps
    Nov 22, 2025
    5.0
    This particular Panera location is OUTSTANDING!!! The Manager, Michelle, has been SO INCREDIBLY KIND AND GENEROUS with me on TWO occasions!! Panera continues to send me ONLY discounts which apply to Delivery Only, and both times Michelle has honored the Discounts by letting me have them while eating In Store. This Panera is WONDERFUL, and I HIGHLY RECOMMEND it!! Thank you, Michelle!
  • DC
    Desiree Cerdeña
    Nov 18, 2025
    5.0
    The sandwich and soup are so good. I got broccoli cheddar soup and spicy chicke fiesta sandwich
  • LD
    Logan Dewey
    Nov 2, 2025
    1.0
    Overpriced hospital food. My tiny little sandwich cost $10 and took them forever to make
  • PC
    Paul Connell
    Oct 28, 2025
    5.0
    Best broccoli cheddar soup from all nearby locations. The sandwich’s are amazing here too. Highly recommend.
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Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the opening hours for Panera Bread in Walnut Creek?

Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.