CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Walnut Creek is here with warmth and welcome. Panera Bread. Food as it should be.
While some customers praised the friendly staff, many reported poor service, including rude interactions and mistakes with orders.
Food Quality
The food received mixed reviews; some enjoyed the sandwiches and soups, while others complained about portion sizes, incorrect orders, and inconsistent quality.
Cleanliness
Numerous reviews highlighted issues with cleanliness, including dirty tables, overflowing trash, and unsanitary conditions.
Wait Times
Customers frequently noted long wait times for food and service, with some experiencing delays of over 30 minutes.
Management Issues
Several reviews pointed to poor management, including lack of organization, unaddressed customer complaints, and frequent shortages of menu items.
DW
Droski Wayad
5 days ago
1.0
This review is specifically for the chicken salad sandwich, just wanted to state that other than the pricing being a bit higher than average, I generally have not had any complaints with Panera.
The chicken salad sandwich is literally cat food smeared between two slices of bread and would not recommend it to your worst enemy. Which is honestly a shame because I've had it before (a few years ago) and it was delicious, there were shreds of rotisserie chicken, cranberries and walnuts lightly seasoned with a bit of mayo, WAS simple, light, fresh and delicious. It unfortunately has now evolved into a chicken PASTE which literally has the texture of a cat food pate. They have clearly changed the quality control of the ingredients and it is highly unacceptable. I suspect canned chicken or some other highly processed "version" of chicken. Absolutely terrible.
CT
Cody Theodore
Jan 13, 2026
4.0
Staff there are friendly. The food is good!
CK
Chuck Kelly
Jan 3, 2026
4.0
Good was very good and fresh, problem is that they mess up a lot of orders. Recommend picking up yourself and check the bags before you leave.
The building itself could definitely be cleaner and kept in better shape .
ML
Marci Longchamps
Nov 22, 2025
5.0
This particular Panera location is OUTSTANDING!!! The Manager, Michelle, has been SO INCREDIBLY KIND AND GENEROUS with me on TWO occasions!! Panera continues to send me ONLY discounts which apply to Delivery Only, and both times Michelle has honored the Discounts by letting me have them while eating In Store.
This Panera is WONDERFUL, and I HIGHLY RECOMMEND it!!
Thank you, Michelle!
DC
Desiree Cerdeña
Nov 18, 2025
5.0
The sandwich and soup are so good.
I got broccoli cheddar soup and spicy chicke fiesta sandwich
What are the opening hours for Panera Bread in Walnut Creek?
Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
Does Panera Bread offer delivery and drive-thru services?
Yes, Panera Bread offers delivery and has a drive-thru service available.
Can I order food online from Panera Bread Walnut Creek?
Yes, you can order online for delivery or Rapid Pick-Up using Panera Bread's website or app.
What types of meals are served at Panera Bread?
Panera Bread serves breakfast, lunch, brunch, and dinner.
Does Panera Bread provide catering or fundraising services?
Yes, Panera Bread offers catering and fundraising services.
What payment options does Panera Bread accept?
Panera Bread accepts American Express, Cash, Discover, Mastercard, and Visa.
What nearby places can I visit after dining at Panera Bread?
After dining at Panera Bread, you can visit nearby places like Macy's Walnut Creek shopping center, CVS Pharmacy, or the Countrywood Shopping Center for additional shopping and services.
Are there any nearby coffee and bakery shops close to Panera Bread?
Yes, nearby options include Allstar Donuts, Noah's New York Bagels, and another Panera Bread location nearby for additional bakery and coffee choices.
How can nearby financial services help customers visiting Panera Bread?
Customers can conveniently access Provident Credit Union and Bank of America ATM nearby for banking needs when visiting Panera Bread.