Panera Bread

3.7
560 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
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Business Details

744 Bancroft, Walnut Creek, CA
94598, United States
(925) 933-2230
https://www.panerabread.com/en-us/cafe/locations/ca/walnut-creek/744-bancroft
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Walnut Creek is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
744 Bancroft, Walnut Creek, CA
94598, United States

Hours

Reviews

3.7
560 reviews
5 stars
256
4 stars
109
3 stars
53
2 stars
49
1 star
93

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers praised the deliciousness of the food, particularly the broccoli cheddar soup and sandwiches, but some noted inconsistencies in portion sizes and preparation.

Customer Service

While many reviews highlighted friendly and helpful staff, there were significant complaints about rude service and untrained employees.

Cleanliness

Multiple reviews pointed out issues with cleanliness, including dirty tables, overflowing trash, and unsanitary conditions in the drink area.

Order Accuracy

Several customers reported issues with incorrect orders and missing items, leading to frustration and disappointment.

Wait Times

Many customers experienced long wait times for their orders, both in-store and at the drive-thru, contributing to a negative dining experience.
  • ML
    Marci Longchamps
    2 days ago
    5.0
    This particular Panera location is OUTSTANDING!!! The Manager, Michelle, has been SO INCREDIBLY KIND AND GENEROUS with me on TWO occasions!! Panera continues to send me ONLY discounts which apply to Delivery Only, and both times Michelle has honored the Discounts by letting me have them while eating In Store. This Panera is WONDERFUL, and I HIGHLY RECOMMEND it!! Thank you, Michelle!
  • DC
    Desiree Cerdeña
    6 days ago
    5.0
    The sandwich and soup are so good. I got broccoli cheddar soup and spicy chicke fiesta sandwich
  • LD
    Logan Dewey
    Nov 2, 2025
    1.0
    Overpriced hospital food. My tiny little sandwich cost $10 and took them forever to make
  • PC
    Paul Connell
    Oct 28, 2025
    5.0
    Best broccoli cheddar soup from all nearby locations. The sandwich’s are amazing here too. Highly recommend.
  • RT
    rahmatullah taufiq
    Oct 5, 2025
    1.0
    It was my second visit to this Panera Bread location. I accidentally ordered the wrong item, and when my food was ready, I realized it wasn’t what I intended to order. I went back to the cashier to request the correct sandwich based on the picture I saw online. The cashier asked me to pay again, so I ended up spending a total of $30 for breakfast — $15 for the first (incorrect) order and another $15 for the second one. I didn’t receive any reimbursement for the mistake. Although I understand it was my own error and mistakes can happen, I was still disappointed with how the situation was handled. I believe sometimes businesses should be a bit more understanding in such cases.
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Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the opening hours for Panera Bread in Walnut Creek?

Panera Bread is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.