Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Walnut Creek is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
374 reviews
5 stars
185
4 stars
66
3 stars
46
2 stars
24
1 star
53
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers reported that portion sizes are inconsistent and often stingy, leading to dissatisfaction with their meals.
Customer Service
Feedback indicates a significant issue with customer service, including rudeness from staff and poor communication.
Food Quality
While some reviews praised the freshness and taste of the food, others reported issues with hygiene, such as finding hair or bugs in their meals.
Cleanliness
Several customers noted that the restaurant's cleanliness was lacking, with dirty tables and floors being a common complaint.
Employee Attitude
There were mixed reviews about employee attitudes, with some customers highlighting friendly staff while others experienced rudeness and lack of professionalism.
- KWKoko WDec 13, 20255.0Fresh food, great atmosphere, friendly staff, what else can anyone wish for? I always feel like chipotle is Mexican food in steroids, you create your own selection there way you want it, burrito or bowl rice or lettuce or both, chicken pork beef or no meat... I love this place
- SNSamveda NarkadamilliDec 6, 20251.0Wrapped my burrito so badly that when I opened it opened up and spilled everywhere. Went back for a double tortilla and they still messed it up. Food is falling out of the bottom. Terrible service and attitude from the employees. Ratios of the ingredients were completely off; I was given almost no rice but about a whole cup of cheese. Please train your employees better, what if I had gone home and not noticed that the wrap was badly done? How would I have eaten it then? Please fix this issue ASAP, customers need to eat properly.
- SHSophia HidagoNov 29, 20255.0The Chipotle in Walnut Creek gets more hate than it deserves. People act like every visit should be perfect, but this place is usually fine. The food tastes good, and most days the ingredients are fresh and hot. Yes, the line can be long, and sometimes they run out of something. That happens when a lot of people come in at once. The workers are moving fast and doing a hard job, and they still keep things going. If your bowl is not stacked every time, it is not the end of the world. You can ask for a little more of something and they often help. Online orders can be a bit late, but they try to catch up. The tables and floors are not always spotless, yet the place is still so safe and clean enough. Overall, this location is a solid choice, and people should cut it some slack.
- JKJee Seong KimNov 21, 20255.0This location supports EMS and First Responders, and we support them back! Also the food and service here is absolutely top-notch! Thank you!!
- MWMatthew WhiteNov 18, 20251.0This location used to serve adequate portions but has stoped doing so. Tonight I spend over $40 for two meals where I added double everything (chicken, rice, lettuce, guacamole, etc) and my bowls were still only half full. When I used to order double everything it was overflowing before. Tonight I’m still hungry after ordering a double everything bowl. Don’t waste your money here! You can get an entire chicken and two sides from Limon to go for $40. Not coming here again anytime soon!
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill in Walnut Creek located?
Chipotle Mexican Grill is located at 1158 Locust St, Walnut Creek, CA 94596, near Broadway Plaza in Contra Costa.
What are the opening hours of Chipotle Mexican Grill in Walnut Creek?
Chipotle Walnut Creek is open every day from 10:45 AM to 10:00 PM.
What type of food does Chipotle Mexican Grill serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, Chipotle Walnut Creek provides in-store pickup and delivery services.
How can I place an online order for Chipotle in Walnut Creek?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available in the Apple App Store.
What sustainability practices does Chipotle follow for its ingredients?
Chipotle prioritizes sourcing ingredients from farms that adhere to humane and sustainable practices, using only 53 real ingredients under its 'Food with Integrity' principles.
Can I earn rewards at Chipotle Walnut Creek?
Yes, by signing up for Chipotle Rewards, you can get exclusive offers and earn free food.
What other dining options are near Chipotle at Walnut Creek?
Nearby dining includes Starbucks for coffee, Nick The Greek for Greek and Eastern European cuisine, Panera Bread for cafes and sandwiches, Ruth's Chris Steak House for steak, and The Cheesecake Factory for American fare.
Where can I park when visiting Chipotle Mexican Grill in Walnut Creek?
Plaza Escuela Parking Garage is a nearby parking option convenient for visitors to Chipotle and the surrounding area.
What nearby shopping and entertainment options can I explore around Chipotle Walnut Creek?
You can visit Plaza Escuela shopping center, Barnes & Noble bookstore and coffee shop, and Golden State Warriors Team Store for shopping and leisure activities around Chipotle.