Subway

3.5
152 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Vista Subway® Restaurant at 510 Hacienda Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
510 Hacienda Drive, Vista, CA
92084, United States

Hours

Reviews

3.5
152 reviews
5 stars
64
4 stars
32
3 stars
12
2 stars
7
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and lack of assistance.

Cleanliness

Several customers expressed concerns about cleanliness, mentioning unsanitary conditions and issues with food preparation.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor communication regarding their orders.

Food Quality

Feedback on food quality was mixed, with some praising specific sandwiches while others complained about stale bread and unappetizing ingredients.

Staffing Issues

Multiple reviews noted that the location was often understaffed, leading to delays and poor service.
  • ET
    Elizabeth T
    Dec 30, 2025
    1.0
    The girls wear dangly bracelets that dangle all over the sandwiches contaminating them, as im sure they also dangle on them when they use the bathroom. And when they lean over to get ingredients their shirts touch the sandwich. I walked out cuz that was gross
  • BK
    Bryan Kane
    Dec 7, 2025
    1.0
    Poor customer service. Bad attitude. No greeting. Bread box beeping and ignored. No response to a "Hello " We stood there 10 minutes and left. Never again. 20 dollars an hour and this is the kind of service you get. NO THANK YOU!
  • EZ
    Emily Zaitz
    Nov 29, 2025
    5.0
    I ordered 2 sandwiches on the app for pick up and on the way over I got a call from the store. The employee was calling to let me know they ran out of the bread we had ordered for both sandwiches, and wanted to know what bread we would like instead. We ordered close to close so not shocked at all they were out of the popular herbs & cheese bread. I was very impressed that she called to ask what we wanted instead! I work in food service so I know how annoying it can be to have to call customers lol, and not every employee is willing to do it, some people just wait until the customer arrives to tell them they’re out of what they ordered (or just change it themselves 🙄). So I do consider this simple consideration above and beyond service imo. The sandwich were delicious too 👌🏼 The chips were back down the hallway to the bathroom, which felt a little weird but there isn’t much room close to the counter so they’re just working with what they got.
  • PV
    Ppenelope Vonswinkle
    Oct 24, 2025
    1.0
    Man behind counter needs a hair net. There was a hair in my sandwich which I pointed out as he was making it. He assures me it wasn't a hair but when I sat down to eat there was the hair on my food. He got an attitude when I pointed it out and asked him to remake it. He acted like I was wrong for wanting it remade. Cleanliness is definitely something that this store needs to work on.
  • EJ
    Ellen Juarez
    Jul 20, 2025
    1.0
    I went to this location and I feel the lady who was the cashier, she over charge me $13.79 for a sandwich when the one I always got it’s about 11.00 dollars wow and I was talking to the manager in charge, over the phone it seems like they don’t want to help me to get a refund back because he thinks he’s employed is right, and no all I see it’s that she want me to over charge. Don’t go here this is the worst subway. 🙄

Frequently Asked Questions About Subway

What are the operating hours of Subway in Vista Town Center?

Subway in Vista Town Center is open daily from 9:00 AM to 10:00 PM.

Does Subway at 510 Hacienda Drive offer delivery and pickup options?

Yes, Subway offers in-store pickup, curbside pickup, and delivery services.