McDonald's

3.6
1021 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
827 S Santa Fe Ave, Vista, CA
92083, United States

Hours

Reviews

3.6
1,021 reviews
5 stars
395
4 stars
202
3 stars
191
2 stars
88
1 star
145

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Food Consistency

Customers frequently reported issues with food quality and order accuracy, including missing items and poorly prepared food.

Cleanliness

Some customers noted that the dining area was clean and well-maintained, although others mentioned unsanitary conditions.

Speed of Service

Many reviews criticized the slow service, particularly in the drive-thru and during peak hours.

Employee Behavior

Several customers commented on unprofessional behavior from staff, including language barriers and negative attitudes.
  • AD
    Allison Davis
    2 days ago
    1.0
    Worst McDonalds location in the area. Every time I come to this location, the employees are extremely rude but my recent visit is definitely my last at this location. I ordered my food for pick up on November 14 and when I arrived I was informed they were “no longer serving breakfast”. I ordered through the app at 10:25 and arrived sometime around 10:34ish. McDonald’s policy states that orders are held for 15 minutes before being thrown out so there was no reason for my order to not be done or to be thrown out. They continued to give me a hard time and said they would give me a refund. When I asked for a receipt for my refund, she told me that they could not do that and that everything was as in the system. She said it should show up in my account after 24 hours and if not I could come back. Using my time, and gas on an issue that was their fault. AND I NEVER GOT MY REFUND! Please save yourself the headache and just go to a different location. The store manager is just as bad as everyone else in the store. The location on Cannon rd in Oceanside is way friendlier and for the most part, make way less mistakes.
  • AC
    Arianna Conners
    Nov 8, 2025
    1.0
    Nasty attitudes & nasty bathrooms. Waited 10 min for them to “clean” the bathrooms and there was barf in the trash cans
  • RK
    Robert Koncewicz
    Nov 1, 2025
    1.0
    Looks like bad area. Nothing in dining room. No ,drinks,condiments, etc . Anything and everything has to be given at front counter. Strange. Very sketchy place. Won't return
  • JG
    Jennifer Gilmer
    Oct 26, 2025
    2.0
    I’m convinced that no one in the service industry knows how to read anymore. This time it’s small I said no pickles. The tag on the burger said no pickles. Burger has pickles. I hate pickles the flavor of them ruins the whole sandwich for me. But it’s always something. Usually they forget one or more items from the order.
  • JA
    John Adam's
    Oct 20, 2025
    1.0
    These people don’t know how to host don’t know how to have a cafeteria. Don’t know how to be kind. The dont know how to serve. I went in here, asked if I could have a small drink simply because I wanted to charge my laptop to do some work after they saw I was only buying a small drink and apparently using it they decide to tell me that that’s not allowed even though there’s no formal sign and it’s a standard courtesy. They thought that they would make a special exception or a special rude exception, and then tried to explain me that I’m kicked out I raised my voice on top of them, demanded a refund and embarrass the living pants off of them. I then left and decided to write this long length of report and even should go back and take a picture don’t shop here. Don’t come in there. It’s the last place in the world you should never visit. I returned the drink. Got my money back and I’m writing this furious report. They don’t want to offer every customer amenities. They don’t even deserve to be in business. This lady didn’t even want to give her name if followed up on her and asked what her name is

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's in Vista, CA?

McDonald's in Vista, CA is open from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

When is the drive-thru service available at this McDonald's location?

The drive-thru operates from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.