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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Visalia, CA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 512 N. Ben Maddox Way for the ultimate SONIC experience!
Mixed reviews on customer service, with some praising friendly staff while others reported rudeness and aggressive behavior from employees.
Food Quality
Inconsistent food quality noted, with some customers enjoying the food while others complained about cold, poorly prepared items.
Pricing
Customers expressed concerns about high prices and perceived poor value for money, particularly regarding portion sizes.
Speed of Service
Service speed varied, with some customers appreciating quick service while others experienced long wait times.
ZR
Zoe Roberts
5 days ago
1.0
Horrible experience. The person taking our order Emmanuel over charged us and refused to help us any more with fixing the price only was saying there was nothing he could do. I go to Sonic every day and have never experienced service like this anywhere. He was rude and I expect more from sonic.
GF
Geneva Firpo
Feb 14, 2026
5.0
Food is always hot and fresh 🤪
MA
Mckenzie Aguinaga
Jan 18, 2026
2.0
1/18/26 did an online order, didn't receive one of our items. The girl nallely practically aggressively handed us our order inside of our car. Rudely says have a good night and walks off. Didn't even have the chance to say we were missing something. Poor customer service.
RK
Rupinder Kaur
Jan 15, 2026
5.0
Quick service and friendly assistance
SH
Stephanie Hunter
Nov 28, 2025
3.0
Paid for peanut butter...didn't get any in my shake...any like two bites of reeses. I love paying 8$ for what I did not order!!!!!!!!!! All it is vanilla ice cream lol which I clearly did not want..hence adding the peanut butter. Why do these stores have to be SO CHEAP!!!! two bites of reeses really????