Service Issues
Numerous customers reported rude staff, long wait times, and incorrect orders, indicating a significant problem with service quality.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with the overall quality of the meals.
Inventory Problems
Customers frequently noted that the location was out of various menu items, leading to frustration and disappointment.
Positive Staff Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service, highlighting a few staff members as standout performers.
Drinks Popularity
The drinks, particularly slushes and shakes, received consistent positive remarks, with many customers expressing satisfaction with these offerings.