Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Visalia,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.8
1,284 reviews
5 stars
595
4 stars
283
3 stars
168
2 stars
88
1 star
150
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers praised the food as delicious, there were numerous complaints about inconsistencies, such as dry chicken, missing ingredients, and spoiled items.
Service Issues
Several reviews highlighted poor customer service experiences, including rude staff, incorrect orders, and a lack of attention to detail.
Cleanliness
Multiple customers reported unsanitary conditions in the dining area and bathrooms, indicating a need for better cleanliness standards.
Order Accuracy
A recurring theme was the frequent occurrence of incorrect or incomplete orders, leading to customer frustration.
Positive Experiences
Despite the negative feedback, many customers expressed satisfaction with the food and service during their visits, noting friendly staff and enjoyable meals.
- ELemily laraNov 12, 20255.0fernando is awesome!!
- GBGeorge BetancurNov 7, 20254.0Crispy chicken is very good. Their Pollo Loco original bowl is one of the least expensive lunches you can get.
- BBBJRSSep 28, 20255.0All was great the food Was scrumptious deliciousio
- SMSuzie MaganaSep 1, 20251.0Came to buy dinner for my family they said it was a 30 minute wait for chicken. How are you going to run out of chicken. I left I’m not waiting 30 min what are they doing that they let the chicken run out.
- AAAlex López AmezcuaAug 28, 20251.0La máquina de sodas no tiene algunos sabores y el aire acondicionado no sirve
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Visalia?
El Pollo Loco in Visalia is open Monday through Saturday from 9:30 AM to 10:00 PM, and on Sunday from 10:00 AM to 9:30 PM.
Where is El Pollo Loco located in Visalia?
El Pollo Loco is located at 3704 S Mooney Blvd, Visalia, CA 93277, US.
Does El Pollo Loco offer delivery service?
Yes, El Pollo Loco offers delivery service.
Can I order food online from El Pollo Loco Visalia?
Yes, you can order food online via their order URL: https://order.elpolloloco.com/menu/s-mooney-blvd-w-caldwell-ave or through the El Pollo Loco app.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa cards as payment options.
Does El Pollo Loco provide catering services?
Yes, catering services are available at El Pollo Loco.
Is there a drive-through option at El Pollo Loco Visalia?
Yes, El Pollo Loco features a drive-through for customer convenience.
What nearby stores can I visit along with El Pollo Loco on S Mooney Blvd?
Nearby stores include Rent-A-Center for furniture rentals, Costco for wholesale shopping, and BevMo! for liquor and tobacco products.
Are there fitness and beauty salons near El Pollo Loco in Visalia?
Yes, you can find Orangetheory Fitness for workouts, Lovely Nail & Spa and Nails By Bubba for nail services, and Longevity Relaxing Station for massage therapy nearby.
What other dining options are close to El Pollo Loco in Visalia?
Nearby dining options include Asian BBQ and Pho Restaurant for Korean and Asian cuisine, McDonald's for fast food burgers, and Tokyo Teriyaki for sushi and Japanese cuisine.