Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
354 reviews
5 stars
283
4 stars
30
3 stars
11
2 stars
10
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, engaging, and providing excellent service, although some reported instances of rudeness or inattentiveness.
Drink Quality
While several reviews highlighted the great taste and variety of drinks, there were complaints about incorrect orders and inconsistent drink quality.
Speed of Service
Customers experienced mixed reviews on service speed, with some noting quick service while others reported long wait times and slow service during busy hours.
Atmosphere
The overall atmosphere was described as positive and friendly, contributing to a pleasant experience for many customers.
Consistency
There were concerns about consistency in service and drink preparation, with some customers reporting repeated issues with their orders.
- DWDusty Lynn WolfeNov 16, 20255.0Wow!!! I’m not even sure what to say, other than this Dutch is usually very kind and super nice. However, I went through the drive-thru a couple days ago and met a girl named Felicia who was taking my order. Well this s where the “WOW” came in to play…. Her kindness and amazing customer service was over the top incredible and I could not have been more impressed. I mentioned something to her manager about how appreciative I was of her service and he was just as nice and humble. You guys…. This Dutch truly amazed me!!!
- RCRalph CisnerosNov 8, 20255.0Staff was so engaging and professional you could tell they love their jobs
- FFFonSep 22, 20255.0I don't usually leave reviews about the service but today 09/22 I ordered in person and the attention from the cashier/crew member was top notch super polite and friendly. I will definitely recommend order in person.
- ZPZoey PerezSep 8, 20252.0Not good! I got 4 drinks and they all taste like straight up ahh! While waiting for my drinks, I heard them arguing about our order aswell! A blonde girl with booty shorts was yelling about the sizes. They tasted as if they didnt wash their cooking equipment. All four of us immediately threw it away and drove straight to Starbucks!
- JMJuju MoronesAug 22, 20255.0Johnny and Andreas were so awesome and friendly! Super patient and offered great drink suggestions!
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What drinks does Dutch Bros Coffee offer that are sugar-free?
Dutch Bros Coffee offers sugar-free flavors including white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Are there caffeine-free drink options available?
Yes, you can enjoy caffeine-free options like Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, Lemonades, and espresso drinks made with decaffeinated espresso.
What payment methods are accepted at Dutch Bros Coffee?
Payments accepted include cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with the local shop for personal check acceptance.
Do you offer a free drink on my birthday?
Yes! Download the Dutch Bros™ app to receive a free drink reward on your birthday. If you don't have the app, just let your broista know.
What are the hours of operation for the Dutch Bros Coffee at 827 S. Akers St, Visalia?
This location is open Monday to Thursday and Sunday from 5:00 AM to 10:00 PM, and on Friday and Saturday from 5:00 AM to 11:00 PM.
Can I place orders for pickup or delivery at Dutch Bros Coffee?
You can place curbside pickup orders, but Dutch Bros does not offer delivery directly. Third-party delivery options might be available in some areas.
Are there nearby places I can visit before or after getting coffee at Dutch Bros?
Yes, nearby you can find places like Little Caesars Pizza for a quick meal, Tulare County Fire Department for public services, and the Internal Revenue Office if you need financial services.
How can the proximity of health services near Dutch Bros Coffee benefit customers?
Being close to providers like Dentists of Visalia, CIGNA, Kaweah Health Cardiology Center, and Therapy Specialists allows customers to conveniently grab coffee before or after appointments.
What dining options are available near Dutch Bros Coffee at 827 S. Akers St?
You can visit nearby restaurants like Panda Express for Pan-Asian cuisine, Taco Bell for Mexican fast food, and West Coast Sourdough for delicatessen fare.
Does Dutch Bros Coffee have a drive-thru or must I enter the store?
Yes, this location features a drive-thru to conveniently get your coffee without leaving your vehicle.