Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with reports of rude staff and unhelpful management.
Order Accuracy
Many customers experienced issues with incorrect orders and missing items, leading to frustration.
Cleanliness
Several reviews mentioned dirty conditions in the restaurant and bathrooms, contributing to an unpleasant dining experience.
Service Speed
Customers frequently complained about long wait times both in the drive-thru and inside the restaurant.
Food Quality
Mixed feedback on food quality, with some customers enjoying their meals while others received cold or poorly prepared food.
FM
F M
Jan 4, 2026
3.0
It's like every other McDonald's the guy in the truck ahead of us was being rather difficult with the staff and took forever to order but no fault of the staff.
SA
Salim Abdulghani
Dec 25, 2025
1.0
Worst customer service ,manager whoever is his name is so rude no customer service at all his employees dont know anything i was waiting in line for 30 minutes until i get to order they said they only take cash then i was like how can i order they were so confused sorry wont come agian to this store
MT
Martin Tapia
Dec 23, 2025
2.0
2 estrellas es mucho. Para entregar la orden de un desayuno . Tardaron 45 minutos. Aparte. Creo que estos restantes de este nombre no limpian las mesas para que la gente como ahi.. creí que eso pasaba solo en el condado de los ángeles,, no ahora creo que es esta cadena de restantes la que no linpian .en todo el pais . Eso es lo que creo por lo que he visto
A1
agarcia 1571
Dec 20, 2025
1.0
Horrible, the food was cold, the staff is very unprofessional, the drive thru line took forever, I was missing a whole meal, the manager shows me the receipt with just one combo, but I had ordered 2 combos on my phone. And I tell her that it charged me $27 and she just walks away. Their app is broken and just makes people frustrated on both sides