McDonald's

3.5
2011 reviews
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Business Details

14526 Palmdale Rd, Victorville, CA
92392, United States
(760) 245-1001
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
14526 Palmdale Rd, Victorville, CA
92392, United States

Hours

Reviews

3.5
2,011 reviews
5 stars
774
4 stars
346
3 stars
327
2 stars
178
1 star
386

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews highlighted issues with food quality, such as cold or stale items, incorrect orders, and overall dissatisfaction with the meals.

Cleanliness

Several customers noted unsanitary conditions, including dirty seating areas and reports of pests.

Ordering Process

Customers expressed frustration with the reliance on kiosks for ordering, citing difficulties and lack of assistance from staff.

Parking and Pickup

Frequent complaints about the need to park and wait for orders, leading to further delays and dissatisfaction.
  • TD
    Torri Davis
    Nov 17, 2025
    4.0
    #happy with the service & prices, but small seating area fir patrons
  • JV
    Joanan Vega
    Nov 11, 2025
    5.0
    Got some nuggets and a Happy Meal. Everything was good and my son was happy.
  • ND
    N1nja D3stroy
    Nov 11, 2025
    2.0
    I came early in the morning with my mom to come and get breakfast, the first time I went to this location to get breakfast they messed up my order and gave me only 1 sandwich which was not even the right one, we complained over the phone and the manager told us to come back the next day. So we went the next day to get our one sandwich and a couple more sandwiches and they completely messed up by only giving us 2 sandwiches but the complete opposite of what we ordered. I don’t know who is hiring these cashiers but they need to do better.
  • ML
    monie lynnn
    Nov 9, 2025
    4.0
    Clean atmosphere, kind but busy staff.
  • DG
    Daniel Garcia
    Oct 25, 2025
    1.0
    Terrible staff. Frequently get my orders wrong. Worst times were when I ordered a cooked tote and despite ordering a good amount time prior I was still instructed to wait at the side. Wasn’t too much an issue because I expected it but after more than 30 mins passed and I had to go inside just to ask for it. When I got it they were cold so the cookies were ready the whole time they just had no one who cared enough to go outside. Another time I had to circle back to get some things they had forgotten and tried to be very respectful and apologized for the inconvenience and they straight up ignored me after giving attitude the whole time. I understand it’s frustrating when someone comes yelling about their order issues but when someone’s trying to be respectful and equal with you then what’s the point of the attitude.
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Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

This McDonald's is open daily from 5:00 AM. Monday through Thursday and Sunday close at midnight, while Friday and Saturday close at 1:00 AM.

When is the drive-thru available at this McDonald's?

Drive-thru hours are from 5:00 AM to midnight Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.