McDonald's

3.4
1762 reviews
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Business Details

13625 Bear Valley Road, Victorville, CA
92392, United States
(760) 949-5200
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable
  • BreakfastAvailable

Location

McDonald's
13625 Bear Valley Road, Victorville, CA
92392, United States

Hours

Reviews

3.4
1,762 reviews
5 stars
625
4 stars
313
3 stars
306
2 stars
152
1 star
366

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent mistakes with their orders, including missing items and incorrect charges.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with customers often being asked to park and wait for their food.

Employee Attitude

Several customers noted rude or dismissive behavior from staff, contributing to a negative dining experience.

Food Quality

There were complaints about food being served cold, poorly prepared, or not meeting expectations, with some customers expressing concerns about food safety.

Cleanliness

While some customers found the location clean, others reported issues with cleanliness in the dining area and play place.
  • AA
    Ankush Ankush
    Nov 7, 2025
    1.0
    This is about your employee who works at night; he doesn't treat customers well at night. He harassed and troubled the DoorDash driver a lot last night.
  • AA
    Ankush ror Ankush
    Nov 7, 2025
    1.0
    This is about your employee who works at night; he doesn't treat customers well at night. He harassed and troubled the DoorDash driver a lot last night.😡
  • DR
    Dulce Ramirez
    Nov 5, 2025
    1.0
    They make u wait more than 20 minutes parked outside,, for the drive through order thats ridiculous… thats not fast food
  • GD
    Gamingwithlucas downing
    Nov 3, 2025
    2.0
    Normally I have no problem here but today was the worst service I ever had here. There was no napkins or ice in the machine. I ordered kiosk and PAIDED at the kiosk and didn’t get a receipt went to the counter where the Vivian was stationed and tried to double charge me and refused to give me my when I requested it. Then lied to my grandmas face and said I was trying to pay for a different meal. The manger Sandra was very helpful got me my receipt and Vivian will be reprimanded
  • FW
    Felix Wang
    Oct 24, 2025
    1.0
    2 inexperienced drive thru employees doesnt understand how to take an orders. I had order from mobile apps to earn my points, ordering $6 meals and vanilla cone i tell them to take it from my points,they charged me vanilla cone instead. I explain to them they still doesnt get it. I return the exchange money and drive away
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 13625 Bear Valley Road, Victorville?

This McDonald's location is open from 5:30 AM to 11:00 PM Monday through Thursday, and on Sunday. On Fridays and Saturdays, it operates from 5:30 AM (6:00 AM Saturday) until 1:00 AM the next day.

What are the delivery hours for this McDonald's?

Delivery is available from 5:00 AM to 12:50 AM Monday through Thursday and Sunday; from 5:00 AM to 1:50 AM on Friday; and from 5:30 AM to 1:50 AM on Saturday.