Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Victorville,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.3
1,197 reviews
5 stars
734
4 stars
253
3 stars
99
2 stars
33
1 star
78
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some experiencing undercooked or cold items, while others praised the freshness and taste.
Customer Service
Service quality varied; many reviews highlighted friendly and efficient staff, but some noted rude interactions and order mistakes.
Cleanliness
Opinions on cleanliness were mixed, with some praising the cleanliness of the restaurant and others reporting unsanitary conditions.
Order Accuracy
Multiple customers experienced issues with missing items or incorrect orders, leading to frustration.
Value for Money
Some customers felt the portion sizes were inadequate for the price, while others appreciated the value offered.
- DMDeborah Moats2 days ago1.0I went to the drive-thru. I paid $18 for 8 piece leg and thighs. They were the smallest drumsticks I’ve ever seen and very small amount of meat on the thighs. I don’t eat meat but I took them to a pot luck gathering. When I opened them up I was embarrassed. They didn’t look anything like the advertisement on TV. What a waste of money!
- TWThis food WackSep 16, 20251.0Got a burrito and barely any chicken mostly just bean and rice come on now
- GIGene Ramos IISep 12, 20255.0Everything is so good and fresh the options of drinks are outstanding. The restrooms and restaurant is always clean at every location I have been told. The employees are very friendly and efficient. Most employees speak spanish as well. They also offer a military discount. This is the best chicken fast food establishment, there is.
- MAMad Solutions By De AlbaSep 7, 20253.0This location is not very clean looking when you go in so be warned.
- ANAze NAug 27, 20255.0Elias and his crew are AMAZING ! Ever since he and his new team came to this El Pollo Loco, this location has been outstanding as far as food quality AND customer service !! I will definitely continue to recommend this location !
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in Victorville?
El Pollo Loco in Victorville is open every day from 9:30 AM to 10:00 PM.
Where is El Pollo Loco in Victorville located?
It is located at 14456 Seventh St, Victorville, CA 92395, USA.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services.
Can I place an order online for El Pollo Loco Victorville?
Yes, you can order online at https://order.elpolloloco.com/menu/seventh-st-lorene-dr or via the El Pollo Loco app.
What types of payment methods does El Pollo Loco in Victorville accept?
They accept American Express, Check, Discover, and Visa.
What kind of food does El Pollo Loco specialize in?
El Pollo Loco serves fresh, authentic Mexican food featuring fire-grilled chicken and handmade guacamole, salsas, and dressings.
Does El Pollo Loco provide free Wi-Fi and is drive-through available?
Yes, El Pollo Loco offers free Wi-Fi and has a drive-through service.
What other Mexican restaurants are near El Pollo Loco in Victorville?
Nearby Mexican restaurants include Miguel's Baja Grill, Cachanilla, and Los Robertos. Visitors might enjoy exploring these places before or after dining at El Pollo Loco.
Are there any coffee or smoothie places close to El Pollo Loco?
Yes, Sakura Boba Cafe is nearby, offering bubble tea and smoothies which can be a great refreshment choice before or after your meal at El Pollo Loco.
What other amenities or stores are near El Pollo Loco that could be convenient?
Nearby there are mobile phone stores like Metro by T-Mobile and Buyfixsellphone, as well as beauty and spa services such as Minicell USA and BeautyCool Brows & Hair, making this location convenient for various errands along with dining.