Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Victorville,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.3
1,199 reviews
5 stars
735
4 stars
253
3 stars
99
2 stars
33
1 star
79
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed the fresh and delicious offerings, while others reported issues with overcooked or cold items.
Customer Service
Customer service experiences vary; many praised friendly and efficient staff, while some reported rude interactions and order mistakes.
Cleanliness
Cleanliness is inconsistent; some locations are noted for being clean, while others received complaints about unsanitary conditions.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect modifications.
- AHAdhi Hadimulya2 days ago5.0Love the place and sooo delicious 😋
- RBRachelle Broda4 days ago1.0Terrible. They got my whole order wrong. I think they did it on purposes. Those kind of people dont deserve to work. God sees yall. Two girls talking and laughing while getting my order wrong on purpose.I wasnt rude back or even rude and im on a diet.Ordered a coke zero with light ice so they thought they would be funny and put my coke in a small cup.then I said you gave me the wrong drink and they gave my two extra drinks I had no room for.Ordered my son a kids meal with mac n cheese and he got rice. Karma thats all I can say. I hope your manager sees this.
- DMDeborah MoatsNov 22, 20251.0I went to the drive-thru. I paid $18 for 8 piece leg and thighs. They were the smallest drumsticks I’ve ever seen and very small amount of meat on the thighs. I don’t eat meat but I took them to a pot luck gathering. When I opened them up I was embarrassed. They didn’t look anything like the advertisement on TV. What a waste of money!
- TWThis food WackSep 16, 20251.0Got a burrito and barely any chicken mostly just bean and rice come on now
- GIGene Ramos IISep 12, 20255.0Everything is so good and fresh the options of drinks are outstanding. The restrooms and restaurant is always clean at every location I have been told. The employees are very friendly and efficient. Most employees speak spanish as well. They also offer a military discount. This is the best chicken fast food establishment, there is.
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in Victorville?
El Pollo Loco in Victorville is open every day from 9:30 AM to 10:00 PM.
Where is El Pollo Loco in Victorville located?
It is located at 14456 Seventh St, Victorville, CA 92395, USA.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services.
Can I place an order online for El Pollo Loco Victorville?
Yes, you can order online at https://order.elpolloloco.com/menu/seventh-st-lorene-dr or via the El Pollo Loco app.
What types of payment methods does El Pollo Loco in Victorville accept?
They accept American Express, Check, Discover, and Visa.
What kind of food does El Pollo Loco specialize in?
El Pollo Loco serves fresh, authentic Mexican food featuring fire-grilled chicken and handmade guacamole, salsas, and dressings.
Does El Pollo Loco provide free Wi-Fi and is drive-through available?
Yes, El Pollo Loco offers free Wi-Fi and has a drive-through service.
What other Mexican restaurants are near El Pollo Loco in Victorville?
Nearby Mexican restaurants include Miguel's Baja Grill, Cachanilla, and Los Robertos. Visitors might enjoy exploring these places before or after dining at El Pollo Loco.
Are there any coffee or smoothie places close to El Pollo Loco?
Yes, Sakura Boba Cafe is nearby, offering bubble tea and smoothies which can be a great refreshment choice before or after your meal at El Pollo Loco.
What other amenities or stores are near El Pollo Loco that could be convenient?
Nearby there are mobile phone stores like Metro by T-Mobile and Buyfixsellphone, as well as beauty and spa services such as Minicell USA and BeautyCool Brows & Hair, making this location convenient for various errands along with dining.