Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Customers frequently reported excessively long wait times, often exceeding 30 minutes for drinks, even with mobile orders.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were criticized for rudeness and poor service.
Drink Quality
The quality of drinks was generally well-received, with many customers enjoying the flavors, though some reported inconsistencies in their orders.
Service Efficiency
The drive-thru and order management were noted as problematic, with issues in handling multiple lanes and mobile orders effectively.
Customer Loyalty
Despite the issues, many customers expressed strong loyalty to the brand, often preferring it over competitors like Starbucks.
LB
Leonardo Bernal
2 days ago
5.0
I rarely ever come here, but the last time I did, the experience was amazing. My order was done quicker than expected, yet was still on-point. Shout out to Jen, the server who took care of my order, as she even paid for my drink.
AM
Alyssa Malone
Nov 12, 2025
5.0
I had the pleasure of Chloe taking my order today and she was just the best! Such bubbly and beautiful energy first thing in the morning and the employees inside just having a great time. I LOVE COMING HERE!!!! TBH Starbucks doesn’t stand a chance!!!! The service, my delicious cafecito and the environment wins EVERYTIME!!! So consistent and I’m just excited yall are here!!! Thank you for providing the best service!
KC
kayla christianson
Nov 5, 2025
1.0
If I could give zero stars I would. This location took over 30 minutes to get my order with only 3 cars in front of me. The line was wrapped around the building by the time we left. Would not have stopped here had I read other reviews first.
RC
Ramon Catano
Nov 1, 2025
1.0
Why do you have an option for pick up time and i get here 10 min after my pick up and theyre still not ready? Makes no sense. Bottom of the list when i ordered 30 mins ago. This is the 3rd time i figured ok it might be an off time but 3 times in a row is bull. Super simple drinks take 40 min to be made.
ET
Eric Thweatt
Oct 20, 2025
5.0
Always consistent flavor and service at every location on any given day. New favorite coffee spot.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the opening hours of Dutch Bros Coffee at 14788 Bear Valley Road, Victorville?
Dutch Bros Coffee is open Monday through Thursday and Sunday from 5:00 AM to 10:00 PM, and Friday and Saturday from 5:00 AM to 11:00 PM.
Can I order Dutch Bros Coffee drinks ahead of time?
Yes, you can place orders ahead using the Dutch Bros app or via their online quick link to skip the line.
Does Dutch Bros Coffee offer a birthday free drink?
Yes, by downloading the Dutch Bros app, you can receive a free drink reward on your birthday.
What forms of payment does Dutch Bros Coffee accept?
They accept cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Does Dutch Bros Coffee offer sugar-free flavor options?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, and several others including seasonal options like peppermint.
What nearby places can I visit along with Dutch Bros Coffee at 14788 Bear Valley Road?
Nearby you can visit Cricket Wireless for mobile needs, Jersey Mike’s Subs for sandwiches, and John’s Incredible Pizza for family dining.
Is there a car wash service near Dutch Bros Coffee in Victorville?
Yes, Super Star Car Wash providing car wash, auto detailing, and oil change services is nearby for convenient vehicle care.
Where can I find other coffee shops near Dutch Bros Coffee in Victorville?
Starbucks is a nearby coffee shop where you can also enjoy various beverages and snacks.
Does Dutch Bros Coffee offer kid-friendly drink options?
Yes, they offer kids drinks such as Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies.
Can I customize my drink order at Dutch Bros Coffee?
Absolutely! Broistas are happy to customize any drink to your preference, and you can also customize drinks when ordering ahead through their app.