Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.0
484 reviews
5 stars
314
4 stars
45
3 stars
22
2 stars
23
1 star
80
What are people saying?
AI-generated from recent customer reviews
Wait Times
Customers consistently reported extremely long wait times, often exceeding 30 minutes, even for simple drink orders.
Staff Performance
While some staff members received praise for their friendliness and service, many reviews highlighted a lack of efficiency and professionalism among the team.
Drink Quality
The quality of drinks received mixed reviews; while some customers enjoyed their beverages, others complained about watery or poorly made drinks.
Customer Service
There were numerous complaints about poor customer service, including unacknowledged orders and rude interactions, leading to customer dissatisfaction.
Location Issues
Several customers expressed frustration with the drive-thru and walk-up service, citing inefficiencies and a lack of organization.
- SESerena Estrada1 day ago2.0Do better job at directing the line, what cars are behind what cars after they order. It made the line feel 10x longer.
- RCRickie CNov 16, 20252.0Based on last visit. 1 drink, took 10 minutes to place order because there was no one taking walk up orders. 20 minutes for drink to be ready and I had to go to the windows to ask for it, it was sitting on the counter. Drink was good, I received extra ice instead if lite ice which is what I requested.
- JHJ. HernandezNov 8, 20251.0Make sure you reiterate that you want your cold brew to be cold on a hot day because they will give you a hot drink say “it’s a toasted cold brew” then it ends up being a watery hot chocolate instead. Waited 20 min in line for the wrong thing entirely. My other drinks were fine but mine was awful.
- TVTiana VanNov 4, 20252.0O always order ahead and it gives you a time to pick up with a email confirmation..It's never ready, I wanted a refund and she told me Sorry she couldn't I would have to send a email to corporate, and that there is only 1 person making drinks when their line is long. I think ima start going to starbucks again at least they have multiple people making drinks I was late to work which I'm upset about whats the point of ordering ahead if the drink is not ready!!DISAPPOINTED..I waited Saturday for over 30mins for a online purchase.
- THTina HudsonNov 1, 20251.0Need to hire faster baristas, everyone that works there takes about 30+ minutes to get my drink. Don’t waste your time, because clearly they see all the reviews on how long they take, but still haven’t worked on fixing the issue at hand. I shouldn’t be waiting almost an hour for a mediocre drink.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of the Dutch Bros Coffee location at 15211 Hook Blvd, Victorville?
Dutch Bros Coffee at 15211 Hook Blvd is open from 5:00 AM to 10:00 PM Sunday through Thursday, and from 5:00 AM to 11:00 PM on Fridays and Saturdays.
Does Dutch Bros Coffee accept mobile payment options?
Yes, Dutch Bros Coffee accepts various mobile payment methods including Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Can I order Dutch Bros Coffee drinks ahead of time or get curbside pickup?
You can place orders ahead using the Dutch Bros app or website, and curbside pickup is available; however, delivery is not offered by Dutch Bros itself.
What sugar-free flavors are available at Dutch Bros Coffee?
Dutch Bros Coffee offers sugar-free flavors such as white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Are there caffeine-free drink options at Dutch Bros Coffee?
Yes, caffeine-free options include decaffeinated espresso versions of classic drinks, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
Does Dutch Bros Coffee have a birthday reward program?
Yes, by downloading the Dutch Bros app, you can receive a free drink reward on your birthday. If you don’t have the app, just let your broista know!
What nearby places can I visit before or after getting coffee at Dutch Bros on Hook Blvd?
Nearby you can visit Fruit Avenue for more smoothies and coffee, Stater Bros. Markets for grocery shopping, and Hook Community Center for social events and park activities.
Are there food options available close to Dutch Bros Coffee on Hook Blvd?
Yes, nearby restaurants include Taco Grande for Tex-Mex cuisine, Domino's Pizza for pizza, and Carl's Jr. for fast food burgers, providing a variety of meal options around Dutch Bros Coffee.
Where can I find other service-oriented businesses near Dutch Bros Coffee at 15211 Hook Blvd?
Nearby service businesses include Top Star Nails & Spa for beauty treatments, Coinstar for currency exchange, and U-Haul Neighborhood Dealer for truck rentals.
Can families and children find suitable drinks and options at Dutch Bros Coffee?
Yes, Dutch Bros offers kid-friendly drinks like Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies, and the location welcomes families.