Chipotle 395 and Palmdale II is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customer service experiences vary widely, with many reports of rude or indifferent staff, while some customers praised friendly and helpful employees.
Food Quality
Food quality is inconsistent, with complaints about cold food, undercooked ingredients, and issues with cleanliness, including reports of bugs in food.
Portion Sizes
Many customers expressed dissatisfaction with portion sizes, noting that they are often smaller than expected, especially for the price.
Cleanliness
The restaurant's cleanliness is frequently criticized, with reports of messy dining areas and unsanitary conditions.
Pricing
Customers find the prices to be high, especially in relation to portion sizes and food quality.
JJ
Jose Jacobo
Jan 5, 2026
1.0
Horrible service not helpful they didnt give me what i orderd
TH
Tangie Haynes
Jan 1, 2026
5.0
Always enjoy the kind service hospitality and delicious food
DB
Daniel Bender
Dec 22, 2025
5.0
Standard experience. Nothing outstanding and no complaints.
TI
Tanya Ibarra
Dec 10, 2025
5.0
I have been to a few other locatiions but this one is the best. Nicolette was very friendly and had great customer service. The portion size was well worth the money. Thank you Nicolette I will definitely be coming back.
MG
Moises Gonzalez
Nov 28, 2025
5.0
The people they’re are cool a girl said if it was going to decline again and I thought it was pretty funny everyone they’re smiles a lot and usually I’m there because the food is good thank you.