El Pollo Loco

Reviews

• MP

  Maria Pena

  3 days ago
  1.0
  Very rude Customer service. I rather drive to the Oxnard facility for better service.
• BW

  Brad Williams

  Jan 6, 2026
  5.0
  I wanted to give a shout-out to Lexi at El Pollo Loco. We struck up a conversation as she greeted me while sweeping the floor, and her attention to detail was impressive. But what really stood out was her customer service. I watched her have genuine conversations with multiple customers, and she even told me to let her know if I needed anything after I got my food. Simple gestures like that go a long way. You can tell she’s proud to work at El Pollo Loco. Kaylee at the register was also great, she greeted me as soon as I walked in and delivered excellent customer service from the start. Both of them made the experience outstanding.
• KW

  Kya West

  Jan 3, 2026
  4.0
  It’s bomb. Every time. It’s a must visit when I’m in the 805. Always tastes fresh, perfectly seasoned and priced right.
• MQ

  Maria Ines Quesada

  Nov 24, 2025
  5.0
  This Pollo 🐓 Crazy have the best cooker Love that they have the flan postre again
• KT

  Kathy Tapia

  Nov 17, 2025
  5.0
  Stopped by while passing through and was pleasantly surprised! The place was super clean, service was quick and efficient, and the food came out fresh and fast. Exactly what you want when you’re on the go. Great experience overall — would definitely stop here again!