Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Ventura,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.2
729 reviews
5 stars
404
4 stars
181
3 stars
82
2 stars
19
1 star
43
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food for being delicious and fresh, particularly the chicken and various menu items.
Customer Service
While many reviews highlighted friendly and courteous staff, there were significant complaints about poor service, including order inaccuracies and slow response times.
Cleanliness
Feedback on cleanliness was mixed; some customers noted a clean environment, while others reported dirty tables and unsanitary conditions.
Ordering Experience
Several customers expressed frustration with the kiosk ordering system and issues with order accuracy, leading to dissatisfaction.
Value for Money
Customers found the food to be reasonably priced, though some felt the portion sizes were lacking for the cost.
- KTKathy Tapia6 days ago5.0Stopped by while passing through and was pleasantly surprised! The place was super clean, service was quick and efficient, and the food came out fresh and fast. Exactly what you want when you’re on the go. Great experience overall — would definitely stop here again!
- LLLuNov 5, 20255.0Delicious food.
- IQInes QuesadaOct 21, 20255.0Este pollo loco tiene un buen cocinero, el pollo está a punto de caramelo ,siempre tienen cilantro y cebolla fresca. El macaroni pasta muy buena Y volvió el flan del Pollo loco ,que es riquísimo. Taco Tuesday está bueno y fresco.
- HHHerme (Hermes)Oct 9, 20251.0I have not visited this location, and I don't think I will. I called them quite a few times to place an order over the phone, NO ONE ANSWERED. Why would you have a phone and still advertise phone orders just to frustrate us by NOT PICKING UP? Ridiculous. Pollo loco just lost my business.
- CFCharlie FabiaOct 2, 20255.0Perfect everything is good I order at uber and pick it up everything is complete and tasty and their new leche flan is so good
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Ventura, CA?
El Pollo Loco is open daily from 10:00 AM to 9:30 PM, except on Sundays when it closes at 9:00 PM.
Where is El Pollo Loco located in Ventura?
El Pollo Loco is located at 1722 S Victoria Ave, Suite A, Ventura, CA 93003.
What type of cuisine does El Pollo Loco offer?
El Pollo Loco specializes in Mexican cuisine, focusing on fire-grilled chicken and authentic Mexican entrees made with fresh ingredients.
Does El Pollo Loco in Ventura offer delivery services?
Yes, El Pollo Loco in Ventura provides delivery service.
Can I place an order online or through an app for El Pollo Loco?
Yes, you can order from El Pollo Loco online via their website or through the El Pollo Loco mobile app, available on the App Store.
What payment methods are accepted at El Pollo Loco in Ventura?
El Pollo Loco accepts American Express, Check, Discover, and Visa as payment options.
Does El Pollo Loco provide catering services?
Yes, El Pollo Loco offers catering services for various occasions.
Are there any nearby restaurants I can visit after dining at El Pollo Loco?
You can visit nearby restaurants such as Panda Express for Chinese cuisine, Rubio's Coastal Grill for seafood and Mexican food, or Sumo Japanese Restaurant for sushi and Japanese dishes.
What other amenities or services are available near El Pollo Loco?
Nearby, you can find services such as West Oaks Pest Control, UNIFY Financial Credit Union for banking, and several beauty salons like HairbyJosiie and Dani's if you're planning errands before or after your meal.
Is there public transit or mobile phone stores near El Pollo Loco for customer convenience?
Yes, customers can access mobile phone stores such as AT&T Store and Verizon nearby, which can be convenient for communications or transit planning around Ventura.