Chipotle Mexican Grill

3.7
348 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Fast Food RestaurantMexican Restaurant
Chipotle Paradise Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1145 S Victoria Ave, Ventura, CA
93003, United States

Hours

Reviews

3.7
348 reviews
5 stars
148
4 stars
82
3 stars
36
2 stars
23
1 star
59

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including undercooked rice, skimpy portions, and incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and food prep areas.

Customer Service

Service experiences varied widely; some customers praised friendly staff while others reported rude behavior and unprofessionalism.

Inconsistency

Many customers noted inconsistency in portion sizes and food preparation, leading to dissatisfaction with their meals.

Availability of Ingredients

Several reviews mentioned that the restaurant often ran out of key ingredients, impacting the overall dining experience.
  • RW
    Rebekah Wyatt
    Nov 17, 2025
    5.0
    I love this place. I'm here 2-3 times a month. The food is usually delicious. Occasionally the burrito assembly area is unkempt and the queso has a heat ring around the top.
  • CC
    Cindy C
    Oct 10, 2025
    1.0
    Tonight I paid $28 for 2 chicken burritos, double wrapped but all i received was a tortilla full of rice and beans, I couldn't taste any chicken and i realized half way into it that I had already ate it I asume because there was no chicken at all in the rest of it, I then noticed that half way to the rest of my burrito I had reached the part where the lettuce and cheese was, my point is these burritos weren't even properly spread out every ingredient was in perfect separate layers, but the worst part is i usually pay for the extra of having it double wrapped because I know how big the burritos are after all the toppings are added and i usually need 2 hands to eat my burritos from here but tonight I ate my burrito in MAYBE 10 bites with 1 hand. I've never had such a disappointment with CHIPOTLE, I also am not the type to review anything but I just felt the absolute need to after the disappointment of food i received tonight
  • KJ
    Kaylee Jones
    Oct 3, 2025
    1.0
    where’s the rest of it
  • KT
    karim Tadrous
    Oct 3, 2025
    1.0
    I ordered a double meat steak bowl Steak and barbacoa and it barley had any barbacoa, so basically they charge you extra to put no meat in the bowl 👎👎👎👎
  • BW
    Brad Williams
    Sep 8, 2025
    5.0
    I had an amazing experience at Chipotle thanks to Victoria. Her positive energy took “service with a smile” to a whole new level. From the moment I stepped up to the counter, she greeted me with genuine warmth and enthusiasm that instantly made me feel welcome. She not only prepared my order quickly and accurately but did it with such a joyful attitude that it completely elevated the experience. In a world where customer service can sometimes feel rushed or impersonal, Victoria stood out for going above and beyond. She turned what could have been just another meal into a memorable moment. Thank you, Victoria, for making my visit so enjoyable, you’re a true example of what great customer service looks like!

Frequently Asked Questions About Chipotle Mexican Grill

What type of food can I expect at Chipotle Mexican Grill in Paradise Center?

Chipotle offers a customizable menu with burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients following their 'Food with Integrity' principles.

What are the operating hours of Chipotle Mexican Grill at Paradise Center?

Chipotle is open daily from 10:30 AM to 11:00 PM.