Customers frequently reported long wait times and poor service, with some staff being described as rude or unhelpful.
Pizza Quality
While some customers praised the pizza for its flavor and freshness, others criticized it for being greasy, overcooked, or lacking in quality.
Staff Praise
Several reviews highlighted specific staff members, particularly Amber and Oliver, for their excellent customer service and friendly demeanor.
Inconsistency
There were mixed reviews regarding the consistency of the pizza quality, with some customers experiencing great meals while others found their orders disappointing.
DB
Derek Brosch
1 day ago
5.0
We’ve eaten here twice now. One time in the restaurant and once as take out. Both experiences were good. Very tasty pizza.
DN
Diana Navarrete
Jan 1, 2026
5.0
The food is amazing, pizzas are very thin and made with fresh ingredients. The service is amazing, specially from Mónica, she is so kind and charming! Will definitely be back 🍕
MW
Mock Webb
Dec 28, 2025
1.0
Ordered pizza online. Got there when it was supposed to be ready. However we waited an additional at least 45 minutes before our food was ready. Apparently, at least according to a fellow patron, something was wrong with their system and as a result food was being prepared not necessarily in the order in which it was ordered. I have to say the crew that night was very good in these difficult circumstances in the face of many dissatisfied customers. The one star rating for service is not a reflection of them but of the unreasonable wait time. And at the end the pizza itself was not great.
Update: management acknowledged mistake that night and graciously asked me back to see if they could make things right. I'll have to say that the folks there genuinely want a satisfied customer, which I am at this point. And the pie was good this time around!
EA
Eden Attarzadeh
Dec 14, 2025
1.0
Let me start by saying Prince street Weho is incredible. But the staff at this venice location needs an attitude check. They’re rude, disrespectful, and have no sense of customer service. We placed a pickup order 3 hours prior for a 7pm pickup. Plenty of time to plan the timing of the order right? Nope. They were about an hour behind and left us waiting in the restaurant with ZERO accommodations. Definitely not coming back to this location. Managers, train your front of house staff better.
SM
Sarah Melamed
Dec 14, 2025
1.0
I was really disappointed in this place. I placed an order for pizza and said it will be ready at 7. Then when I came to pickup the woman working there was rude and blaming us for it being busy and the pizza not being ready. Then she said 30 minutes. We waited thirty minutes and came back and it was still not ready. She said “what do you want me to do about it” and said it would be another twenty minutes. Extremely rude and pizza was over an hour past when they said it would be ready. Waited in store for an hour with no accommodation and the worst interaction I’ve had.
Frequently Asked Questions About Prince Street Pizza
Does Prince Street Pizza accept reservations?
No, Prince Street Pizza does not accept reservations.
What are the operating hours of Prince Street Pizza?
Prince Street Pizza is open from 11:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 3:00 AM on Friday and Saturday.
Can I order delivery or pickup from Prince Street Pizza?
Yes, you can order both in-store pickup and delivery from Prince Street Pizza.
How can I order food for delivery from Prince Street Pizza?
You can order delivery through Uber Eats via https://www.ubereats.com/store/prince-street-pizza-venice/sDblomS_RgSZuZCsmbGn7w or place a direct order at https://direct.chownow.com/order/39156/locations/59545.
What meals does Prince Street Pizza serve?
Prince Street Pizza serves lunch, dinner, and late-night meals.
What types of payment does Prince Street Pizza accept?
They accept American Express, Android Pay, Apple Pay, cash, contactless payment, Discover, invoice, MasterCard, and Visa.
Is Prince Street Pizza suitable for vegetarians and vegans?
Yes, Prince Street Pizza serves both vegetarian and vegan options.
Is there seating available at Prince Street Pizza?
Yes, Prince Street Pizza has seating available for customers.
What is a popular nearby restaurant where I can enjoy Mediterranean cuisine before or after visiting Prince Street Pizza?
CAVA, a Mediterranean restaurant, is located near Prince Street Pizza and could be a great complementary dining option.
Are there any nearby gyms or wellness centers near Prince Street Pizza?
Yes, nearby wellness options include Curves Venice-CA, a gym and beauty spa, and Ra Ma Institute, a yoga studio and sports venue, where you can unwind before or after your meal.
Where can I find dessert near Prince Street Pizza?
The Pie Hole, a dessert place, is located nearby and is ideal for enjoying dessert following your meal.