While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Venice,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Customers generally praised the food for being delicious, especially the grilled chicken, though some noted inconsistencies in flavor and quality.
Customer Service
Many reviews highlighted excellent customer service, with specific mentions of friendly and attentive staff, although there were some complaints about poor service on certain occasions.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing to a positive dining experience.
Drive-Thru Experience
The drive-thru service received mixed feedback, with some customers appreciating the speed and friendliness, while others reported issues with order accuracy.
Value for Money
Customers appreciated the value offered, particularly with family meals and coupons, although some expressed concerns about rising prices.
SR
Santiago Rueda
Nov 14, 2025
5.0
Good people, great service and super delicious food!
ES
Erik Santos
Sep 6, 2025
5.0
Ricooo
LB
Luci Bautista
Aug 14, 2025
5.0
Todo rico
ER
Esteban Rápido
Aug 11, 2025
5.0
I've been to a lot of El Pollo Locos. This one is solid. They are fast, every time, and the quality is as expected. I really appreciate it
CG
Cristina Gedang
Aug 2, 2025
5.0
Picked up a family meal using the coupons they send in the mail. Got so much food for a great price. We had 3 more meals!
What are the opening hours of El Pollo Loco in Venice, CA?
El Pollo Loco is open daily from 9:00 AM to 9:30 PM.
Where is El Pollo Loco located in Venice, CA?
It is located at 1411 Lincoln Blvd, Venice, CA 90291, USA.
What type of cuisine does El Pollo Loco specialize in?
El Pollo Loco specializes in authentic Mexican cuisine, focusing on fire-grilled chicken and handmade guacamole, salsas, and dressings.
Does El Pollo Loco offer catering services?
Yes, El Pollo Loco in Venice offers catering services.
What payment options are accepted at El Pollo Loco?
El Pollo Loco accepts VISA and debit card payments.
Is there a drive-through available at El Pollo Loco?
Yes, El Pollo Loco has a drive-through service for customer convenience.
Can I order food from El Pollo Loco online or via an app?
Yes, you can order online through their website or use the El Pollo Loco app available on the App Store.
Are there any fitness centers near El Pollo Loco where I could work out before or after dining?
Yes, several gyms and fitness centers such as Frank Hawley Personal Training, Ashley's Pilates, and Barry's Venice are nearby, offering convenient options for fitness around your visit.
What other dining options are nearby El Pollo Loco in Venice?
Nearby dining options include Pizza Hut for pizza lovers, Subway for sandwiches, and Zinque French Restaurant for French cuisine and cocktails, providing diverse choices before or after your visit.
Are there any convenient services near El Pollo Loco, such as banks or shipping centers?
Yes, nearby services include Chase Bank for banking needs, UPS Alliance Shipping Partner and UPS Access Point locations for shipping and courier services, making errands easy to combine with your meal.