Wendy's

4.0
982 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
17684 Sherman Way, Van Nuys, CA
91406, United States

Hours

Reviews

4.0
982 reviews
5 stars
515
4 stars
205
3 stars
126
2 stars
33
1 star
103

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported receiving incorrect orders and experiencing rude or unhelpful staff, particularly at the drive-thru.

Food Quality

While some customers praised the freshness and taste of the food, others complained about cold, soggy, or poorly prepared items.

Cleanliness

Several reviews highlighted the cleanliness of the restaurant, particularly the restrooms, as a positive aspect.

Staff Friendliness

Despite service issues, many customers noted that some staff members were friendly and provided good service.

Value for Money

Customers expressed mixed feelings about pricing, with some finding it reasonable while others felt it was overpriced for the quality received.
  • VV
    Victor Vargas
    Dec 31, 2025
    1.0
    Double check your orders. I mean open them up make sure its cooked.
  • TN
    trebor namgr
    Dec 6, 2025
    1.0
    this location has become a disaster. my oder is wrong 100% of the time and i have to argue with the older lady to get what i paid for.
  • DT
    Daryl Thompson
    Dec 1, 2025
    5.0
    This Wendy's is an absolute standout! The service was excellent, and the cleanliness of the establishment, especially the restroom, was highly impressive. I always judge a restaurant's overall hygiene by its facilities—if the restrooms are spotless, I know the kitchen is too. A huge bravo to the dedicated team for keeping this location so clean and presentable. The food is good and hot too!
  • RS
    River Alexandra Song
    Nov 28, 2025
    4.0
    I haven't been to Wendy's in a long time. The food was good. The hamburger actually tasted like a hamburger and had more meat in it than McDonald's. I guess that's meat. The chili is really tasty and the fries were amazing. Everybody was very nice. It was a very clean store. A very nice Wendy's good experience
  • DD
    DabCity DWC
    Oct 8, 2025
    1.0
    Sandwiches are good here but the fries are always sad and soggy. The drive through window could use a little better attitude and customer service.

Frequently Asked Questions About Wendy's

Is White Oak Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at this Wendy's location?

The drive-thru is open daily from 6:00 AM to midnight (00:00).