Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
976 reviews
5 stars
512
4 stars
204
3 stars
126
2 stars
33
1 star
101
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported rude or unprofessional behavior from staff, particularly at the drive-thru.
Order Accuracy
Numerous reviews mentioned incorrect orders and missing items, leading to customer frustration.
Food Quality
While some customers enjoyed the burgers and shakes, others complained about cold, soggy fries and poorly prepared food.
Cleanliness
The cleanliness of the restaurant was inconsistent, with some customers noting dirty tables and unsanitary conditions.
Staff Friendliness
Despite negative experiences, several reviews highlighted friendly and helpful staff members.
- DDDabCity DWCOct 8, 20251.0Sandwiches are good here but the fries are always sad and soggy. The drive through window could use a little better attitude and customer service.
- MBMark BellSep 15, 20253.0You have to pick your mail up from the post office.
- JMJohnnef C MendozaSep 6, 20255.009/05/2025 I've been here atleast 3 times and this time,I went here because I still have some munchies and I ordered the"Big Bacon Classic Combo if I'm not mistaken. It had lettuce, tomato, onions, mayo, pickles, beef patty, cheddar cheese, and Bacon with regular french fries and a regular sized root beer. The gangster looking Latino cashier with tatoos was very professional and very respectful towards me.
- PPPurplecookieAug 18, 20251.0The guy at the drive-thru got my order wrong then when I told him nicely he was rude and had an attitude won't be coming to this location again
- SSSteven SolisAug 5, 20252.0From the beginning you could tell the manager didn't want to be at work that day. She was rude,out oder whish was simple and all the same was missing items. Every bag which was 3 had something missing. The she forgot about a drink i ordered and when I went to ask she rolled her eyes and went to make it. I personally I don't like Wendy's ever since they changed their fries so I don't really go there but they had the meal of misfortune so we went. Bad experience, parking was horrible since they share it with a body shop. I have no desire to ever go back. If you like Wendy's go to a different location this one is all bad. If go through drive thru check yiug bags to make sure you have all your food. This frosty was the best v thing there
Frequently Asked Questions About Wendy's
Is White Oak Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Van Nuys, CA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Van Nuys, CA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (818) 342-3975.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does White Oak Wendy’s serve breakfast?
Yes, this Wendy’s location in Van Nuys, CA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 6:00 AM to midnight (00:00).
Does this Wendy's location offer dine-in, takeout, and delivery services?
Yes, this location offers dine-in, takeout, drive-thru, and delivery services where available.
Can I order Wendy's food online or via an app?
Yes, you can order online through order.wendys.com or by downloading the Wendy's mobile app from the Apple App Store.
Does this Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
How can I contact this Wendy's location for questions or feedback?
You can call (818) 342-3975 or reach Wendy's Customer Care team via live chat, phone (888-624-8140) or their online feedback survey.
Where is this Wendy's located?
This Wendy's is located at 17684 Sherman Way, Van Nuys, CA 91406, United States.
Are there any nearby places of interest to Wendy’s that I can visit before or after dining?
Yes, nearby places include White Oak Music & Arts for entertainment, Saekson Academy if you enjoy martial arts, and The Bouquet flower shop for gifts.
What automotive services are available near this Wendy’s for quick car maintenance?
Nearby automotive services include Nabors Auto Repair, Swiss Auto Body, Reseda Transmission, and Sherman Way Tires, making it convenient to get car service while grabbing a meal.
Are there convenience stores or gas stations near this Wendy's for additional errands?
Yes, nearby convenience stores and gas stations include 76, Rocket, and G&M Food Mart, allowing you to fuel up or shop while visiting Wendy's.