Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple customers reported receiving incorrect orders and experiencing rude or unhelpful staff, particularly at the drive-thru.
Food Quality
While some customers praised the freshness and taste of the food, others complained about cold, soggy, or poorly prepared items.
Cleanliness
Several reviews highlighted the cleanliness of the restaurant, particularly the restrooms, as a positive aspect.
Staff Friendliness
Despite service issues, many customers noted that some staff members were friendly and provided good service.
Value for Money
Customers expressed mixed feelings about pricing, with some finding it reasonable while others felt it was overpriced for the quality received.
VV
Victor Vargas
Dec 31, 2025
1.0
Double check your orders. I mean open them up make sure its cooked.
TN
trebor namgr
Dec 6, 2025
1.0
this location has become a disaster. my oder is wrong 100% of the time and i have to argue with the older lady to get what i paid for.
DT
Daryl Thompson
Dec 1, 2025
5.0
This Wendy's is an absolute standout! The service was excellent, and the cleanliness of the establishment, especially the restroom, was highly impressive. I always judge a restaurant's overall hygiene by its facilities—if the restrooms are spotless, I know the kitchen is too. A huge bravo to the dedicated team for keeping this location so clean and presentable. The food is good and hot too!
RS
River Alexandra Song
Nov 28, 2025
4.0
I haven't been to Wendy's in a long time. The food was good. The hamburger actually tasted like a hamburger and had more meat in it than McDonald's. I guess that's meat. The chili is really tasty and the fries were amazing. Everybody was very nice. It was a very clean store. A very nice Wendy's good experience
DD
DabCity DWC
Oct 8, 2025
1.0
Sandwiches are good here but the fries are always sad and soggy. The drive through window could use a little better attitude and customer service.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 6:00 AM to midnight (00:00).
Does this Wendy's location offer dine-in, takeout, and delivery services?
Yes, this location offers dine-in, takeout, drive-thru, and delivery services where available.
Can I order Wendy's food online or via an app?
Yes, you can order online through order.wendys.com or by downloading the Wendy's mobile app from the Apple App Store.
Does this Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
How can I contact this Wendy's location for questions or feedback?
You can call (818) 342-3975 or reach Wendy's Customer Care team via live chat, phone (888-624-8140) or their online feedback survey.
Where is this Wendy's located?
This Wendy's is located at 17684 Sherman Way, Van Nuys, CA 91406, United States.
Are there any nearby places of interest to Wendy’s that I can visit before or after dining?
Yes, nearby places include White Oak Music & Arts for entertainment, Saekson Academy if you enjoy martial arts, and The Bouquet flower shop for gifts.
What automotive services are available near this Wendy’s for quick car maintenance?
Nearby automotive services include Nabors Auto Repair, Swiss Auto Body, Reseda Transmission, and Sherman Way Tires, making it convenient to get car service while grabbing a meal.
Are there convenience stores or gas stations near this Wendy's for additional errands?
Yes, nearby convenience stores and gas stations include 76, Rocket, and G&M Food Mart, allowing you to fuel up or shop while visiting Wendy's.