Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
50 reviews
5 stars
27
4 stars
12
3 stars
1
2 stars
1
1 star
9
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables, sticky floors, and issues with the bathrooms.
Service Quality
Customers reported a mix of experiences with service, ranging from cheerful and efficient to rude and slow.
Order Accuracy
Frequent complaints about incorrect or incomplete orders, with many customers expressing frustration over missing items.
Food Quality
Mixed feedback on food quality, with some praising the taste while others reported stale or poorly prepared items.
Management Issues
Several reviews pointed to poor management and staffing problems, leading to slow service and disorganization.
- JSJennifer SeymourNov 16, 20255.0Friendly, happy.
- AMAndrea McDonaldNov 12, 20254.0Fast convient
- CCCryptoPayOct 21, 20251.0I haven't ordered Delivery from here for almost a year. Why? They always mess up the order. Whether it's missing items or incorrect items. So after a year, I said okay try again just to see .... 3 missing waters and a kids meal missing it's toy. Thanks for ruining my kids day Wendy's , I should have known better.
- CWCoralyn WicksOct 21, 20255.0The bathroom is usually out of toilet paper.
- DLDelilah “Lila”Oct 1, 20255.0Drive-thru, employee were very cheerful not issues with food or service
Frequently Asked Questions About Wendy's
Is Erwin Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Van Nuys, CA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Van Nuys, CA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (818) 787-2072.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Erwin Wendy’s serve breakfast?
Yes, this Wendy’s location in Van Nuys, CA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's Van Nuys location?
The drive-thru at Wendy's Van Nuys is open daily from 5:30 AM to 1:00 AM.
Does Wendy's Van Nuys offer breakfast?
Yes, the Van Nuys location serves breakfast including combos, sandwiches, coffee, and sides.
How can I place an order online for Wendy's in Van Nuys?
You can order online or via the Wendy's app at https://order.wendys.com by selecting the Van Nuys location.
What payment options are accepted at Wendy's Van Nuys?
Wendy's Van Nuys accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find Wendy's menu and nutrition information?
Menu and nutrition details are available on Wendy's website or mobile app with options to view nutrition and allergens for each item.
How can I provide feedback or contact Wendy's Van Nuys?
You can provide feedback via Wendy's Contact page, call customer care at 888-624-8140, or reach the store directly at (818) 787-2072.
Are there other fast food restaurants near Wendy's Van Nuys?
Yes, nearby fast food options include Fatburger, Firehouse Subs, Zankou Chicken, and another Wendy's location.
What nearby facilities can help with mobile phone needs near Wendy's?
An AT&T mobile phone store is located near Wendy's Van Nuys for any mobile phone or service needs.
What nearby places offer healthy food or juice options around Wendy's Van Nuys?
Robeks Fresh Juices & Smoothies, a smoothie and health food restaurant, is nearby for fresh juice and smoothie options.
Are there fitness or wellness centers near Wendy's Van Nuys?
LA Fitness gym and Revenge Body Nutrition supplement store are nearby, offering fitness and health products close to Wendy's Van Nuys.