Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent food quality, with some experiencing stale or cold items, while others enjoyed fresh and hot meals.
Service Issues
Many reviews highlighted poor customer service, including rude staff, slow service, and frequent order mistakes.
Cleanliness
Numerous complaints about the cleanliness of the restaurant, including dirty tables, sticky floors, and unsanitary conditions.
Management
Some customers praised the management for being helpful and kind, while others criticized the overall management and staffing issues.
Atmosphere
The presence of homeless individuals and unsanitary conditions in the dining area negatively impacted the dining experience for several customers.
JV
JoMarc “Jo” Versales
Feb 15, 2026
4.0
a lot of homeless are getting free soda inside
NE
Nancy Ennis
Feb 7, 2026
5.0
Food is always good and at Wendy's your sandwich actually looks like the pictures on the menu.
EF
E V (Mr Fearlessss)
Jan 21, 2026
5.0
The manager, Jessica is super nice. Food is delicious and fresh. Nice atmosphere. Great parking.
FM
Fred Merkel
Jan 9, 2026
1.0
Do not eat breakfast here. They make the eggs ahead of time and they taste like rubber. The stores in Santa Clarita stopped opening at 7:30am and went to 8am. They were seldom open at 7:30 anyway. Maybe open at 11am and stick to burgers. Dave Thomas must be turning in his grave.
JL
John Long
Jan 8, 2026
5.0
Been going to this Wendy's for a 2-3 years, usually a couple, often a few times a week, mostly via drive through, but maybe once a month in doors. The food is on point and the staff whether day or night are always super friendly. I saw some bad google reviews and I dont know what they're talking about. This location is clean and popular and stays busy. Great tasting, reliable chain restaurant and great staff!