Wendy's

3.9
1733 reviews
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Business Details

6181 Sepulveda Blvd, Van Nuys, CA
91411, United States
(818) 787-2072
https://locations.wendys.com/united-states/ca/van-nuys/6181-sepulveda-blvd
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About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6181 Sepulveda Blvd, Van Nuys, CA
91411, United States

Hours

Reviews

3.9
1,733 reviews
5 stars
813
4 stars
435
3 stars
213
2 stars
86
1 star
186

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food being stale, cold, or improperly prepared, leading to dissatisfaction.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with some customers experiencing long wait times.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Customer Service

Feedback indicated a mix of positive and negative experiences with staff, with some praising friendly service while others reported rudeness and poor handling of orders.
  • FM
    Fred Merkel
    3 days ago
    1.0
    Do not eat breakfast here. They make the eggs ahead of time and they taste like rubber. The stores in Santa Clarita stopped opening at 7:30am and went to 8am. They were seldom open at 7:30 anyway. Maybe open at 11am and stick to burgers. Dave Thomas must be turning in his grave.
  • JL
    John Long
    4 days ago
    5.0
    Been going to this Wendy's for a 2-3 years, usually a couple, often a few times a week, mostly via drive through, but maybe once a month in doors. The food is on point and the staff whether day or night are always super friendly. I saw some bad google reviews and I dont know what they're talking about. This location is clean and popular and stays busy. Great tasting, reliable chain restaurant and great staff!
  • SS
    sleezzzyp
    Dec 28, 2025
    1.0
    Rude Nasty restaurant. I just called to try and place an order and got hung up on mid sentence.
  • AA
    Anna Ambarian
    Dec 14, 2025
    1.0
    Food was stale and cold and on top of it had a weird bitter taste, had to throw it out , never going back there again. Called to complain, they hung up the phone, tried calling back several times and they did not answer the phone. Recorded message saying to leave name and phone number and someone will return the call. Let’s see if someone will return the call and also never gave us a receipt, but I have a text message from my credit card for the charge, time and location
  • JC
    Julio Caldera
    Dec 10, 2025
    5.0
    Amazing service and fast drive thru
Read more reviews on Google

Frequently Asked Questions About Wendy's

Is Erwin Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's Van Nuys location?

The drive-thru at Wendy's Van Nuys is open daily from 5:30 AM to 1:00 AM.