Poke Rainbow

4.4
297 reviews

About

Hawaiian Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Poke Rainbow
15355 Sherman Way, Van Nuys, CA
91406, United States

Hours

Reviews

4.4
297 reviews
5 stars
220
4 stars
35
3 stars
14
2 stars
9
1 star
19

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food freshness and quality, with some customers praising the freshness while others reported stale or poorly prepared items.

Portion Sizes

Many customers appreciated the generous portion sizes, although some felt the bowls were overly rice-heavy with insufficient protein.

Customer Service

Service quality varied; some staff were noted as friendly and helpful, while others were described as indifferent or unwelcoming.

Cleanliness

Significant concerns about cleanliness and sanitation, with multiple reports of unsanitary conditions in the restaurant.

Pricing

Prices are considered higher than competitors, but some customers felt the quality justified the cost.
  • JJ
    Josh T (Jasperilla)
    Nov 24, 2025
    2.0
    Plus: They stay open later without rotten food But!! I've been noticing a trend if not full on of epidemic of people buying out restaurants and other companies in the valley and not caring about the source material and hard work that goes into making something great. They just buy it for a little bit. Realize they have no talent in the field and flip it at a loss. This unfortunately is another example. Assessment- Minuses: More expensive than the surrounding poke restaurants Less proteins than the surrounding poke restaurants. Smaller portions Summary: mostly rice. Extremely stingy and one less protein with much smaller servings. Which leaves you left over with a "to go plate" full of rice after about 5 bites of what you're supposed to be paying for. Quality not bad, but better value elsewhere
  • MA
    Mayra Azurdia
    Oct 13, 2025
    3.0
    This place is alright, it could do better Staff is mix some very friendly and helpful others just doing my job attitude
  • AE
    Auczema e
    Oct 3, 2025
    1.0
    Bad bad. Un-sanitary and messy. Cross-contamination. Salmon is warm and the rice is cold. Do better. 3rd time buying food but definitely will not return till this gets resolved.
  • AM
    Artem Makhonko
    Sep 21, 2025
    1.0
    Can you explain why th you charging people for the extra protein when I already paid for it? If I’m taking mid bowl and adding eel you adding 3$ extra just because I choose extra eel? But I paid for it also extra! What the hell? You are not upgrading the bowl to the large one you just magically charging people more. And why you not changing price for the extras but your payment machine charging extra? I’m going to make a complaint on your place.
  • CM
    Cristian Moz
    Aug 27, 2025
    2.0
    Food is good. But their costumer service is really poor. Idk but it looks like they hate working there… sadly but Stay away if you want a friendly atmosphere to eat. If you only pick up your order, it’s just ok.

Frequently Asked Questions About Poke Rainbow

What are the regular operating hours of Poke Rainbow?

Poke Rainbow is open Monday through Saturday from 11:00 AM to 9:00 PM and on Sunday from 12:00 PM to 9:00 PM.

Does Poke Rainbow offer delivery and in-store pickup services?

Yes, Poke Rainbow offers both in-store pickup and delivery services.