Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,851 reviews
5 stars
825
4 stars
325
3 stars
256
2 stars
135
1 star
310
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Food Quality
Many customers reported receiving cold or incorrect food orders, with complaints about the freshness and preparation of meals.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms, and a lack of attention to cleanliness in the dining area.
Operational Hours
Customers expressed frustration over inconsistent dining hours, with some being turned away early despite posted hours.
Staff Attitude
There were multiple mentions of staff being unprofessional and lacking basic customer service skills, contributing to a negative dining experience.
- CSCarlos alberto Soto3 days ago2.0Bad service, I won't be back.
- VMvincent morenoNov 17, 20251.020 minutes in the drive-thru behind 3 cars is horrible
- THTony HawksNov 11, 20251.0Only offering a cheeseburger on Veterans Day. That is bogus because not everyone eats that meat. The manager didn’t care
- SNSergio NavarOct 23, 20251.0On thursday i had ordered a breakfeast deluxe at 10:01am got there at 10:15am the line was pretty long and no parking available,my order was placed by drive thru,when I got to the Window lady at the Window said "im go7ng to see if we have ur food" a minute later she said you need to come in earlier to get ur food,knowing its not my fault Rush-hour was happening, very poor customer service,she needs to change her actitud
- MDMary DelaOct 16, 20251.0They’re charging extra for any sauce? It was an $18 meal — and extra for sauce? For real? But when my boyfriend asked for sweet and sour, one lady gave it to him for free.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's drive-thru at 7161 Sepulveda Blvd, Van Nuys?
The drive-thru is open 24 hours daily, from 12:00 AM to 11:59 PM every day of the week.
When can I order delivery from this McDonald's location?
Delivery is available from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What types of payment can I use at McDonald's on Sepulveda Blvd?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does the McDonald's at 7161 Sepulveda Blvd offer contactless pickup or delivery services?
Yes, they offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order from this McDonald's location online?
You can order online through their delivery page at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on iOS and Android.
What is the address and contact number for the McDonald's in Van Nuys?
The address is 7161 Sepulveda Blvd, Van Nuys, CA 91406. You can call them at +1 818-994-0601.
Are there any car wash services near McDonald's on Sepulveda Blvd?
Yes, Sud's Up Express Car Wash and Sud's up Express Car Wash Van Nuys are nearby, providing convenient car wash options while you visit McDonald's.
What nearby dining options are available in the area besides McDonald's?
Nearby you can find Costa Grande, WaBa Grill, Inca Maya Tacos, Beans And Limes, Pupusa Express, Tawan Thai Cuisine, Ario's Pizza, Oriental Express, Kebab Halebi, and Bangkok Express offering a variety of cuisines.
Is there a pharmacy near this McDonald's location?
Yes, a CVS pharmacy is located nearby for any pharmaceutical and personal care needs.
What special rewards or offers does this McDonald's location provide?
Customers can earn points for free food through MyMcDonald's Rewards. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.