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McDonald's

3.7
(1866 reviews)

Business Details

7161 Sepulveda Blvd, Van Nuys, CA
91406, United States
(818) 994-0601
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7161 Sepulveda Blvd, Van Nuys, CA
91406, United States

Hours

Reviews

3.7
1,866 reviews
5 stars
831
4 stars
327
3 stars
257
2 stars
136
1 star
315

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with employees being rude, unhelpful, and dismissive towards customers.

Food Quality

Many customers reported receiving cold or incorrect food orders, with some expressing dissatisfaction with the freshness and preparation of their meals.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms, and a lack of attention to cleanliness in the dining area.

Operational Issues

Customers experienced issues with the drive-thru service, including long wait times and incorrect orders, as well as confusion regarding menu items and availability.
  • KM
    K.G M
    Feb 19, 2026
    1.0
    Bathroom looks like the homeless shelter. Floors are riddled with stains left & right. Place may seem clean/orderly, in reality its depressing from the lack of integral quality control that should be expected out of this joint. They should improve the factors that cause this establishment/company to currently be rated below three stars. I do not recommend visiting this joint if they dont prioritize sanitation/cleanliness/improvements. Even if the food's affordable, it's not worth the time.
  • KB
    Kai Butler
    Feb 2, 2026
    1.0
    There's a young man that never asks for money but food and water never stands in the road or asks in side just sits quietly but they still threaten to call the cops. He's a human being treat him like one
  • HW
    Hasantha Weerasekara
    Jan 18, 2026
    1.0
    Thats all it had.
  • CC
    C C
    Jan 16, 2026
    1.0
    Horrible experience. I ask the employee if I could use the restroom. She said yes. She came over to punch in the code and used the restroom toilet first. The other toilet was out of order. So rude and no customer service. She knew I was waiting to use the restroom first. Never coming back to this McDonald's on Sherman way and Sepulveda.
  • SJ
    S J
    Jan 14, 2026
    4.0
    Just had to alter my diet (doctors orders) and I sure miss my double QP w/cheese! One of the top 5 fast food burgers out there. InNout's Double Double, the Habit's Double Char burger w/cheese, Jack's Bacon Double Smash burger, and Shake Shack Double Cheeseburger are the other 4...and doc says I can't eat any of them anymore!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's drive-thru at 7161 Sepulveda Blvd, Van Nuys?

The drive-thru is open 24 hours daily, from 12:00 AM to 11:59 PM every day of the week.

When can I order delivery from this McDonald's location?

Delivery is available from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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