McDonald's

3.9
1628 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6830 Balboa Blvd, Van Nuys, CA
91406, United States

Hours

Reviews

3.9
1,628 reviews
5 stars
783
4 stars
377
3 stars
207
2 stars
79
1 star
182

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly staff, others reported rude and unprofessional behavior.

Food Quality

Several reviews highlighted issues with food quality, including stale fries and incorrect orders, though some customers enjoyed their meals.

Cleanliness

The cleanliness of the restaurant received both positive and negative comments, with some praising the cleanliness while others noted dirty tables and bathrooms.

Order Accuracy

Many customers expressed frustration with missing items and incorrect orders, indicating a need for improvement in order accuracy.

Service Speed

Customers reported inconsistent service speed, with some experiencing long wait times while others noted quick service.
  • EP
    Efe Pakir
    2 days ago
    1.0
    Are you kidding me!! You put this much fries in a large fries? Really? This is literally small fries in a large box…
  • LO
    Liam O
    6 days ago
    2.0
    Kids are rude in playground. Food is crappy. Service is fine.
  • TM
    The Mix
    Jan 2, 2026
    1.0
    Shame on this place! I don't tolerate being threatened. This floor management has a problem with the mobile app. Instead of handling their own business to express their dissatisfaction with the corporate app, they apparently think it is okay to threaten the customer instead. The mobile app allows for a good amount of sauces. They don't like it. They said they are going to proceed to "block me" going forward. Unprofessional and confrontational over their own problem
  • RR
    Ron Rodas
    Dec 27, 2025
    5.0
    My meal is always good. The staff is super friendly and their fast when bringing out your food.
  • MA
    Madi Ash
    Dec 25, 2025
    1.0
    Honestly, if I stand at the register for more than five minutes, I’m not spending my money here. HELP YOUR CUSTOMERS. WE DONT WANT YOUR STUPID KIOSK ORDERING.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 6830 Balboa Blvd, Van Nuys?

McDonald's at 6830 Balboa Blvd is open from 4:00 AM to midnight Sunday through Thursday, and from 4:00 AM to 1:00 AM on Friday and Saturday.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 4:00 AM to midnight Sunday through Thursday, and extends to 1:00 AM on Fridays and Saturdays.