Feedback highlights a mix of excellent and poor customer service experiences, with some employees praised for their friendliness and attentiveness, while others were noted for being rude or inattentive.
Food Quality
The food received mixed reviews; while many customers enjoyed the taste and freshness, others reported issues with cold or poorly prepared items.
Cleanliness
The establishment is frequently described as clean and well-maintained, contributing positively to the overall dining experience.
Wait Times
Several reviews mention long wait times for service and food, indicating a need for better staffing during busy periods.
BP
Batousia PKMN
1 day ago
5.0
Staff was friendly and helpful. Food was great I got the lemon pepper boneless wing combo. Place was clean and welcoming.
DA
Daniel Garcia Applegate
Dec 25, 2025
1.0
I don't know who the employee is with necklace and looks like he's from india well it's christmas I wished him a merry Christmas very rude and seems like he doesn't want to work there. I mean should I not spend my money here. The food is good but I think this employee needs more training .
ZZ
zoom
Dec 19, 2025
1.0
Only two people are working, so you'll have to wait a long time.
39
30 9erc5
Dec 19, 2025
5.0
Great costumer service, Great food, Clean establishment.
TT
Toiletghosthanako
Dec 5, 2025
5.0
They play LAUFEYYYY the food was super good, fresh and CRISP. the ranch was perfect and not to salty. The service was super nuce and brought the food to you! The ambiance is super welcoming and not to overwhelming! Such a great place to hangout and eat!
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours of Charleys Cheesesteaks?
Charleys Cheesesteaks is open Monday through Thursday and Sunday from 10:00 AM to 11:00 PM, and on Friday and Saturday from 10:00 AM to midnight.
Is Charleys Cheesesteaks open for delivery?
No, Charleys Cheesesteaks is closed for delivery every day of the week.
Does Charleys Cheesesteaks offer drive-through service?
No, the drive-through is closed every day at Charleys Cheesesteaks.
Can I order takeout from Charleys Cheesesteaks?
No, takeout service is closed every day at this location.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 7956 Van Nuys Blvd., Van Nuys, CA 91402, USA.
What payment options are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa.
Is there a nearby bank where I can withdraw cash before visiting Charleys Cheesesteaks?
Yes, Chase Bank is located nearby, which offers ATM and banking services for your convenience.
Are there other dining options near Charleys Cheesesteaks?
Yes, nearby restaurants include Blaze Pizza, Ono Hawaiian BBQ, Chipotle Mexican Grill, La Sirenita, Burger King, McDonald's, and In-N-Out Burger, providing a variety of choices.
What services are available near Charleys Cheesesteaks besides dining?
Nearby services include Western Dental & Orthodontics for dental care, Spectrum for internet and TV services, and FedEx Office Print & Ship Center for printing and shipping needs.
How can I contact Charleys Cheesesteaks for more information?
You can reach Charleys Cheesesteaks by phone at +1 818-616-4015 or visit their website at https://order.charleys.com/menu/vannuys-blvd-vannuys/.