Order Accuracy
Many customers reported issues with incorrect or incomplete orders, especially with mobile orders.
Service Quality
Customer service experiences varied, with some praising friendly staff while others noted rudeness and lack of attentiveness.
Food Quality
While some customers enjoyed the food, others expressed disappointment with the freshness and portion sizes.
Cleanliness
The restaurant's cleanliness received mixed reviews, with some noting clean facilities while others reported greasy conditions.
Speed of Service
Service speed was inconsistent, with some customers experiencing long wait times despite fewer customers present.