Patties & Pints

Reviews

• DM

  Daniel Martin

  Mar 30, 2026
  5.0
  One of our favorite places to eat. Actually, all the restaurants at Valley View are fantastic. Great food options that are typically well served and tasty. We do however have our preferred or favorite servers, food runners and hosts. We prefer and LOVE Monica. Her energy, intelligence, and smile are top notch. Andres a food runner has been there a long time who also has a great personality, and one of the few runners who actually remembers to bring you a requested item. These individuals we’ve known a long time, and believe they would be better suited as trainers, supervisors or even management. I’d include Tomas in our Patties favorites, but he was moved to Black and Blue Steak House. Another favorite restaurant at Valley View. We’re also fans of Michael, and a few others I can’t remember their names at the moment, especially an extremely likable, smaller statured food runner who was made a server a few months ago. Having been in management in the plumbing industry I know how important training in one’s daily tasks and people skills is to a quality business like Valley View Casino, the only casino we frequent. Unfortunately, bad experiences happen even in the best of establishments. Last night at Patties we had a new server who seemed so serious, barely a smile. Which is fine. I don’t mind that so much. Definitely not enduring or memorable though. She did her job well, and even checked to make sure our food tastes good, and if we had all we needed. My main issue came when we got our bill, and I asked her to adjust the tip. I realize how cheap that sounds, but let me continue. When we first were ordering we mentioned we had a lot of food we wanted to take home. It was the end of the month, and we had over a hundred dollars worth of food vouchers we needed to use up. We normally don’t have any left over. She excitedly, almost smiling encouraged us to order our takeout right away with her, “otherwise we would have a long wait, if we didn’t put our order in right away.” We spent just under $60.00 for our sit down meal. Our normal 20% would’ve been $12.00 on the $60.00. Our to go order was just under $100.00, which I felt definitely deserved a tip, but not the 20% suggested gratuity that the bill included. Maybe we were being cheap. I don’t know. The obvious anger on her face when I asked her to adjust the tip was palpable. I asked her to adjust the $32.00, “Suggested Gratuity,” to $20.00, which I would’ve been grateful for the years of being a food server in college. She got 20% for our dining in, and about 10% for our to go order. Not so cheap after all. When she returned with the revised bill, she was so mad she could barely talk. Poor thing. Felt kind of bad for her. She muttered a couple of times I could barely hear her, but kept asking what she said. The third time she said clearer that we shouldn’t order to go food with her, that we should go to the to go window next time. She should’ve been happy for the 20% on the meal, and 10% on the to go order. It all adds up over the shift. We definitely will avoid her at all costs. Next time we’ll request our favorites.
• MB

  M B

  Feb 1, 2026
  5.0
  We had to wait about an hour and a half to get a table for our group of seven, so be prepared — the dinner rush gets busy and it can be tough to find seating for parties larger than four. Once we were seated, our server was very friendly and attentive, keeping our drinks refilled throughout the meal. The food arrived quickly after ordering and was delicious. Prices are fair and clearly listed on the menu — expect to spend around $20–$30 per person.
• LB

  L B

  Dec 2, 2025
  5.0
  Great food decent prices
• TS

  Tressa Smiley

  Nov 6, 2023
  5.0
  This is the real deal. The food is full of fantastic and great deal for the price. It gets busy on the weekend but that when the heat is turning up in the kitchen and the staff makes all the magic 🎩. But it's totally worth waiting. ✨️ it was my birthday weekend and I had a great time...teamsmiley

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