Business Details
About
Mexican Restaurant
While some things have changed over the last few decades, El Pollo Loco's commitment to fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Las Vallejo, CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.0
235 reviews
5 stars
132
4 stars
45
3 stars
19
2 stars
14
1 star
25
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed flavorful dishes while others reported dry chicken and stale chips.
Customer Service
Customer service experiences vary widely; some staff are praised for their friendliness and patience, while others are criticized for rudeness and poor training.
Cleanliness
The restaurant is generally noted for being clean, but some customers reported unsanitary conditions and issues with table cleanliness.
Service Speed
Service speed is inconsistent; some customers experienced fast service, while others reported long wait times and slow drive-thru.
Pricing
Some customers feel the prices are high for the portion sizes and quality, while others find the value acceptable.
- KJKeuna Jones4 days ago5.0I love this location everyone is really nice and polite. My food is ALWAYS fresh and hot keep up the good work❤️
- EGEneyda GongoraOct 30, 20254.0El pollo loco me gusta pero hoy al comprar un family Meal el sabor era al químico con que limpian la parrilla , no pudimos comerlo Restaurante 3870 en Vallejo ca
- BABank AkinmolaOct 17, 20255.0I tried the double chicken street corn burrito bowl. The food was excellent!!
- JCJasper CulannayOct 5, 20255.016pc leg & thighs at 12pm were flawless. I appreciate the crew that attended that day.
- LPLAUREDA PICKENSSep 19, 20251.0Too much attitude
Frequently Asked Questions About El Pollo Loco
What are the daily operating hours for El Pollo Loco in Vallejo?
El Pollo Loco is open every day from 9:30 AM to 9:00 PM for dine-in, with general operating hours until 10:30 PM for delivery and other services.
Does El Pollo Loco offer delivery service, and what are its hours?
Yes, El Pollo Loco offers delivery service daily from 9:30 AM until 10:30 PM.
Can I dine in at El Pollo Loco, and what are the dine-in hours?
Yes, dine-in is available daily from 9:30 AM to 9:00 PM.
Is there a special schedule for holidays at El Pollo Loco?
On December 24, El Pollo Loco is open from 9:30 AM to 7:00 PM; it is closed on December 25; on December 31, open until 8:00 PM; and on January 1, open from 10:00 AM to 9:00 PM.
What is special about El Pollo Loco's chicken preparation?
El Pollo Loco marinated whole chickens in a special recipe of herbs, spices, fruit juices, and garlic, then fire-grills them on an open flame for authentic flavor.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does El Pollo Loco have a drive-through or Wi-Fi available?
Yes, the location features a drive-through and free Wi-Fi for customers.
How can I order food from El Pollo Loco online?
Food orders can be placed through the El Pollo Loco website or the official app available on the Apple App Store.
What nearby places can customers visit before or after dining at El Pollo Loco?
Customers can visit nearby places like the ampm convenience store and gas station, Starbucks for coffee, and 24 Hour Fitness gym for activities before or after their meal.
Are there nearby automotive or hardware stores to El Pollo Loco for customer convenience?
Yes, O'Connor Lumber & Ace Hardware and Monument Car Parts are nearby retail options, as well as multiple automotive service providers like Experts Garage Door Repair and Momentum KIA and Suzuki.
If I'm using public transit, are there nearby transit facilities to El Pollo Loco?
Nestle Waters North America train station is close to El Pollo Loco, which can assist customers using public transportation to reach the restaurant.