Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback on customer service is mixed, with some praising friendly staff while others report rude behavior and poor management.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong modifications.
Cleanliness
Several reviews mention cleanliness issues, with dirty tables and unsanitary conditions reported.
Speed of Service
While some customers appreciated fast service, others noted long wait times and slow order fulfillment.
Food Quality
Food quality is inconsistent, with some customers enjoying their meals while others received cold or poorly prepared items.
JW
Justin Welch
1 day ago
1.0
Manager took me 13 minutes to tell me my order was cancelled through app, not because of lack of funds, something to do on their end. I stood at the counter for 13 minutes, spoke to 3 different employees, no one could help, just had to leave. Placed an order on the app, it got canceled, placed an order on the kiosk, it was canceled. They laughed at me saying it was my fault. Tried to place an order with them they said they couldnt help me.
BI
brian inamine
2 days ago
4.0
One of the better McDonald franchises. Fast and friendly service. Clean. Lots of free parking. Standard McDonald's food, which is pretty good. Reasonable prices, especially the 2 for $6 Friday breakfast special.
GG
gisselt
Nov 9, 2025
1.0
NOT OPEN AT 12:31 AM ON SUNDAY 9TH NOVEMBER. GOOGLE MAPS SAY ITS OPEN 24 HOURS, FIX YOUR HOURS!!!!
AG
Amy Garreton
Oct 9, 2025
5.0
Sweet friendly. One of the best experiences
DH
David Hernandez
Sep 15, 2025
4.0
Stopped by this Mc Donald's in Santa Clarita from Lancaster to Ventura. Picked up a coffee & a simple burger around 830pm on Saturday. Only drive was open. Service was great and the person who worked the drive thru was very pleasant and kind. Wait times was fast.