McDonald's

3.6
1702 reviews
Get DirectionsCallWebsite

Business Details

27618 The Old Road, Valencia, CA
91355, United States
(661) 253-1020
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
27618 The Old Road, Valencia, CA
91355, United States

Hours

Reviews

3.6
1,702 reviews
5 stars
720
4 stars
355
3 stars
231
2 stars
89
1 star
307

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Many reviews highlighted dirty tables and restrooms, indicating a lack of proper hygiene standards.

Food Quality

While some customers enjoyed the food, others complained about cold meals, incorrect orders, and overall dissatisfaction with food quality.

Operational Issues

Customers experienced issues with the drive-thru hours, order accuracy, and the functionality of ordering kiosks.
  • AV
    Angel Vargas
    2 days ago
    1.0
    Order was short . Staff was not polite. Made me feel I was taking up his time. Bad vibe overall
  • TB
    Teresa Burgess
    6 days ago
    3.0
    I wish I had read the reviews. Service was slow. Our food was left on the front counter after we were told it would be brought to the table. Nobody manning the front counter at all. After calling out to someone in the back someone did come forward. They were very accommodating when I asked for fresh French fries since they were cold from sitting on the counter. The tables were clean. You will need a passcode to use the bathroom but good luck getting someone from the back to get it.
  • SM
    saul meza
    Dec 22, 2025
    5.0
    After bad reviews i thought twice before coming here but McDonalds do not disappoint. My order was correct and don’t wait to long since it was an app order. Obviously it’s a busy location but I did not experience any issues with my food Only issue is they need to clean up the tables as most were dirty. Food was great tho
  • AU
    Asalia Uribe
    Dec 15, 2025
    1.0
    I visited this McDonald's about three weeks ago and my daughter got sick. After she ate her happy meal she said her stomach started hurting. We went to six flags and before we went in she vomited. My sister ate inside the McDonald's while we ate in our car. My sister had to take her children to the restroom and there was no hand soap! They said the dispenser was broken! How do the employees wash their hands! This is disgusting! I will not be going to this McDonald's again.
  • BQ
    bailey quillin
    Dec 14, 2025
    1.0
    Went at 10:55 not realizing lunch isn’t available and instead of the guy saying sorry lunch starts at 11 he said we ain’t doing that shit?! Rude as hell
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 27618 The Old Road, Valencia, CA?

McDonald's at this location is typically open from 4:45 AM to 11:00 PM from Monday to Thursday. On Fridays and Saturdays, it is open 24 hours, and on Sundays, it is open from 12:00 AM to 11:59 PM.

What time does the drive-thru open and close at this McDonald's?

The drive-thru opens at 4:45 AM and closes at 11:00 PM Monday through Thursday. It is open 24 hours from Friday through Sunday.