Brand Certified
McDonald's
3.6(1714 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
27618 The Old Road, Valencia, CA
91355, United States
Certified by McDonald's • Mar 01, 2026
(661) 253-1020
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
1,714 reviews
5 stars
727
4 stars
356
3 stars
232
2 stars
90
1 star
309
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many experiences of incorrect orders and long wait times.
Food Quality
Several reviews mentioned poor food quality, including cold fries and incorrect items, leading to dissatisfaction.
Cleanliness
Customers frequently noted dirty tables and restrooms, indicating a lack of proper hygiene maintenance.
Operational Issues
There were complaints about inaccurate operating hours and issues with the ordering system, including malfunctioning kiosks.
- CGCynthia GermanFeb 11, 20265.0Free ice water to go
- JUJoCeal UrbaniakFeb 11, 20263.0Staff was pretty unfrindly.
- PXPeter XaymountryJan 19, 20262.0I atopped by this McDonald's tonight to get some fries and a coke. We were in this plaza where the store is at because my wife was getting her tea at another store nearby. I placed my mobile order through the app and used the coupon on the fries. We found parking easily and I went inside. This McDonald's still has the soda machine so you get your own soda which I like. My order was already on the counter when I walked inside. When I got home, I thought they give me the small fries because of the bag but it's their own way of packaging the large fries now. The fries were not good, it's the worst one I ever had. I added salt and pepper but it didn't help. The fries were more crunchy and chewy with barely any taste. I didn't finish it because I didn't like it but my coke was delicious.
- MMMARIA MERINOJan 16, 20261.0The service here wow unbelievably top 3 the worst I have ever gone through got my order wrong through the drive thru got no receipt got attitude ugh the manager some older lady how is she a manager she shouldn't work with food or people who ever hires these people in mcdonalds needs to get fired too. Missing items and wrong food.. and it was a manager in the drive thru! What a joke
- TBTeresa BurgessJan 6, 20263.0I wish I had read the reviews. Service was slow. Our food was left on the front counter after we were told it would be brought to the table. Nobody manning the front counter at all. After calling out to someone in the back someone did come forward. They were very accommodating when I asked for fresh French fries since they were cold from sitting on the counter. The tables were clean. You will need a passcode to use the bathroom but good luck getting someone from the back to get it.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 27618 The Old Road, Valencia, CA?
McDonald's at this location is typically open from 4:45 AM to 11:00 PM from Monday to Thursday. On Fridays and Saturdays, it is open 24 hours, and on Sundays, it is open from 12:00 AM to 11:59 PM.
What time does the drive-thru open and close at this McDonald's?
The drive-thru opens at 4:45 AM and closes at 11:00 PM Monday through Thursday. It is open 24 hours from Friday through Sunday.
Can I order McDonald's delivery and what are the delivery hours?
Yes, delivery is available with hours from 6:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
What payment options does this McDonald's accept?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What types of services are offered at this McDonald's location?
This McDonald's offers DriveThru, Gift Cards, McDelivery, Mobile Offers, and Mobile Ordering services.
Is there a McDonald's mobile app to order from this location?
Yes, you can order using the McDonald's App available on both Apple App Store and Google Play Store.
What are some nearby restaurant options around McDonald's at 27618 The Old Road?
Nearby restaurants include Capriotti's Sandwich Shop, Marie Callender's, Wendy's, Big Belly Burger, Red Lobster, Krispy Krunchy Chicken, and Denny's.
Are there any nearby coffee shops where I can relax before or after visiting McDonald's?
Yes, The Coffee Bean & Tea Leaf is a nearby coffee shop you can visit for a relaxing experience before or after your meal at McDonald's.
Where can I find nearby gas stations if I need fuel while visiting McDonald's?
Nearby gas stations include Shell and Chevron, both offering convenience stores alongside fuel.
What nearby entertainment options are available around this McDonald's location?
If you're looking for entertainment, Jr's Comedy Club is nearby where you can enjoy live comedy performances.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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