Brand Certified
Chipotle Mexican Grill
3.7(584 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
28102 Newhall Ranch Rd, Valencia, CA
91355, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(661) 257-9526
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ca/valencia/28102-newhall-ranch-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=759
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Fast Food RestaurantMexican Restaurant
Chipotle Valencia is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.7
584 reviews
5 stars
250
4 stars
128
3 stars
65
2 stars
41
1 star
100
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and disengaged staff, leading to a poor customer experience.
Staffing Issues
Many reviews highlighted chronic understaffing, resulting in long wait times and inadequate service.
Cleanliness
The location was often described as dirty, with unclean tables and food stations, contributing to a negative dining atmosphere.
Food Quality
Several customers noted inconsistent food quality, including small portions and issues with freshness.
Management Concerns
Reviews indicated a lack of effective management oversight, with employees often seen as unmotivated and poorly trained.
- WHWindra Hernandez1 day ago1.0Very rude service. We’re in such a rush they disregarded what I asked for wet,, gross burrito.
- PWPaul Wattana5 days ago3.0Not as good before, no service
- CBCarlos BellFeb 17, 20261.0There’s only one person working the line while customers are lined up all the way to the door. This is unacceptable. Why isn’t there any support for him? Proper staffing should be in place to handle this kind of volume.
- GBGagandeep Singh BrarFeb 6, 20261.0This chipotle is really slow. Only one person working and really really slow.
- PIPeggy IrvingJan 29, 20264.0Chipotle is a good place to grab some fresh food in a very casual restaurant. I like their drink offerings, especially the fresh watermelon line agua fresco. For kids, there's a plain quesadilla with chips to satisfy the little ones in your party. I'd recommend Chipotle to anyone who likes fresh ingredients and tasty salads, bowls or burritos
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Valencia?
Chipotle Mexican Grill in Valencia is open every day from 10:30 AM to 11:00 PM.
Does Chipotle Mexican Grill in Valencia offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
What types of food does Chipotle Mexican Grill in Valencia serve?
They serve customizable Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Can I order online from Chipotle Mexican Grill Valencia?
Yes, you can order online through their website or via the Chipotle app.
Does Chipotle Mexican Grill in Valencia have a rewards program?
Yes, you can sign up for Chipotle Rewards to get exclusive offers and earn free food.
Is Chipotle Mexican Grill in Valencia LGBTQ friendly?
Yes, the location welcomes LGBTQ customers.
Where is Chipotle Mexican Grill in Valencia located?
It is located at 28102 Newhall Ranch Rd, Valencia, CA 91355 inside the Walmart and Home Depot shopping area.
What nearby places can I visit before or after dining at Chipotle Mexican Grill Valencia?
Nearby places include My Kid's Dentist, Nutrishop Santa Clarita, and Fish Tail Seafood Grill & Poke, among others, offering options for health, nutrition, and dining.
Are there fitness centers near Chipotle Mexican Grill Valencia?
Yes, 9Round gym and Academy Swim Club are nearby, ideal for a workout before or after your meal.
Where can I find beauty or wellness services near Chipotle Mexican Grill in Valencia?
Nails City & Spa and Magic Foot Massage are close by, perfect for relaxation after your visit to Chipotle.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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